Spa Sales and Customer Service Associate

Opportunities

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Company Benefits

• Contests
• Employee rewards program/employee referral bonus
• KinderCare Childcare Discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule

Job Duties

• Help keep the spa clean, organized, and welcoming
• Support the team in delivering an exceptional guest experience
• Maintain accurate client records and appointment schedules
• Answer phones and assist with scheduling appointments
• Educate guests on the benefits of massage and facial services
• Recommend memberships, upgrades, gift cards, and wellness services
• Build strong relationships with members and encourage retention
• Build strong relationships with members and encourage retention
• Answer phones and assist with scheduling appointments
• Educate guests on the benefits of massage and facial services
• Recommend memberships, upgrades, gift cards, and wellness services
• Build strong relationships with members and encourage retention
• Maintain accurate client records and appointment schedules
• Help keep the spa clean, organized, and welcoming
• Support the team in delivering an exceptional guest experience

Pay and Schedule

• $15-$16 per hour base pay
• Membership sales commissions
• Performance bonuses and sales incentives
• Flexible scheduling

Qualifications

• Customer service and/or sales experience preferred
• Comfortable recommending memberships and wellness services
• Strong communication and relationship-building skills
• Able to multitask in a fast-paced environment
• Positive attitude and professional appearance
• Reliable, team-oriented, and goal-driven
• Available to work evenings, weekends, or peak business hours as needed

Skills

• Comfortable recommending memberships and wellness services
• Strong communication and relationship-building skills
• Able to multitask in a fast-paced environment
• Positive attitude and professional appearance
• Reliable, team-oriented, and goal-driven

Benefits

• Flexible scheduling
• Employee discounts on spa services and products
• Employee referral bonuses
• Ongoing contests and rewards programs
• Positive, team-oriented work environment
• Growth opportunities within a nationally recognized spa brand

About the Role

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

Schedule

Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Contact Information

If you already have a resume on Indeed, please submit your application there. For other inquiries, contact the locally owned and operated Hand and Stone franchisee directly.