Spa Receptionist - Winter 26-27

About the role

Seasonal Welcome to Schweitzer-where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we're growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future. Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.

Responsibilities

• Greet guests warmly and professionally as they arrive at the spa.
• Manage spa appointment bookings, confirmations, and modifications using our scheduling system.
• Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.
• Check guests in and out for treatments, ensuring a smooth and efficient flow.
• Process payments and maintain accurate records for services, gratuities, and retail purchases.
• Provide knowledgeable recommendations on spa treatments and retail products.
• Maintain the appearance and cleanliness of the front desk and lobby area.
• Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.
• Support in inventory tracking, retail merchandising, and light administrative tasks.
• Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.

Requirements

• Minimum education required - High School/GED
• Minimum time in related position - 2 years experience in a guest service position a plus
• Minimum Age: 18
• Background Check Required: Yes
• Driver Verification Required: No

Skills

• License/Certifications - CPR AED First Aid
• Technical - Basic computer, smart phone and applications understanding helpful but not necessary
• Physical Capabilities - On feet for up to 8 hours a day; bending over, lifting up to 25 lbs; walking stairs; navigating from parking to spa during all weather and seasons

Benefits

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave

Pay

$16.00/hour + commission on retail/services and tips

Schedule

Seasonal position; hours and days can be dynamic. Though we try to keep our schedules as consistent as possible, some times during the lighter seasons will