Spa Receptionist, Lincoln Park

About the role

Join our world-class team of spa professionals and help our guests renew and recharge while experiencing five-star living at its finest.

Responsibilities

• Provide service and maintain cleanliness standards at a Forbes 5-Star level
• Use Proficient Property Management System (and related systems) to correctly process transactions, complete orders and accurately book/edit spa treatments
• Be knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guests
• Process all retail transactions, paying special attention to details
• Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
• Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
• Attend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences

Requirements

• Must be 18 years old or older to apply
• Prior customer service experience within a spa environment preferred, but not required
• Strong communication skills and ability to work in a fast-paced environment
• Strong detail-orientation
• Able to perform tasks requiring use of multiple computer/guest management systems

Skills

• Authorized to work in the US without requiring sponsorship now or in the future

Benefits

The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Schedule

This is a part-time position consisting of weekdays & weekends with shifts between 7:00am and 9:00pm.

Pay

The hourly range for this position is $12.40 - $18.60.

Benefits

In addition to the competitive benefits and compensation, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!