Spa Attendant II, Lincoln Park

Responsibilities

• Attend to women’s or men’s (same gender as associate) Respite Room to maintain order, cleanliness and amenities; replenish clean towel supply throughout the facility.
• Perform rounds of the facility to ensure neatness and order.
• Attend to the Reception Desk located in the lower level to accommodate client check-in for sandals, robes and lockers.
• Understand basic RIO system operations for “view-only” purposes, thereby providing communication of service times and availability of services to guests.
• Gather used linens from treatment rooms and assemble for pick-up by The American Club laundry staff; distribute clean linens to designated storage areas and/or treatment rooms.
• Assist spa technicians with cleaning of baths between client treatments.
• Support the maintenance staff with daily readings/testing of water in the Spa Relaxation.
• Maintain neatness and order around the Spa Relaxation Pool lounge area.
• Advise Spa Hostess on food and beverage replenishment during the day.
• Aid Group Coordinator with setup tasks involving special group requirements.
• For example, setup of signage and message boards, etc.
• Know and understand The American Club resort property and its businesses to provide information for guests.
• Consistently maintain cleanliness of desk, reception area, retail centers, and if needed, flooring.
• Inform Supervisor if additional staff is needed.
• Responsible for knowing and performing proper opening/closing procedures as related to this position (see opening and closing checklist of responsibilities).
• Provide food and beverage support and delivery of lunches, as needed.
• Maintain a high level of customer service for all spa guests.
• Greet people immediately upon arrival.
• Know what services, and amount of time for each service, each tech performs.
• Know the proper procedures for emergency situations.
• Complete an on-site certified CPR training course facilitated by Sports Core Fitness Trainers.

Qualifications

• Minimum of high school diploma.
• Prior computer and/or facility maintenance experience helpful.
• Customer service-related experience required.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Skills

• Must have a valid driver’s license.
• Must be able to lift up to 50 pounds.
• Must be able to stand for extended periods of time.
• Must be able to work flexible hours including weekends and evenings.

Benefits

• This is a full-time position, working weekdays & weekends with shifts between 7:00am and 9:00pm.
• The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
• The hourly range for this position is $11.90 - $17.90 plus tips/gratuity.
• Kohler Co. offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!