Spa Receptionist
Urbana Country Club · Urbana, IL · 2 mo ago
On-siteCustomer Service$16/hrPart-time
About the role
The Spa Receptionist plays a crucial role in ensuring a warm welcome, memorable moments, and smooth departures for our members and guests. This position requires a deep understanding of our Spa guidelines and policies to maintain a safe environment.
Responsibilities
- Implement the 3 steps of service: warm welcomes, magic moments, and fond farewails
- Ensure adherence to Spa guidelines, policies, and procedures for member and guest safety
- Multi-task and work efficiently in a fast-paced, team-oriented environment
- Communicate effectively with all business contacts, demonstrating excellent customer service and interpersonal skills
- Maintain a professional, neat, and well-groomed appearance according to company standards
Requirements
- At least 18 years of age or older
- Available to work weekdays, weekends, and holidays throughout the summer season and through September
- Minimum of 10-15 hours per week required
Qualifications
- Knowledge of Spa guidelines, policies, and procedures
- Enthusiastic and adaptable to various situations
- Strong listening and judgment skills
- Professional appearance and grooming
Skills
- Customer service skills
- Interpersonal skills
- Time management and multitasking ability
- Adaptability to fast-paced environments
Benefits
- Paid biweekly
- Employee discount on retail products
- Opportunity for employment in other operations
Pay
$16 / hour
Schedule
Available to work weekdays, weekends, and holidays throughout the summer season and through September. Minimum of 10-15 hours per week required.