Jobs · Customer Service · Illinois

Spa Receptionist

Urbana Country Club · Urbana, IL · 5 mo ago
On-siteCustomer Service$16/hrPart-time

About the role

The Spa Receptionist plays a crucial role in ensuring a warm welcome, memorable moments, and smooth departures for our members and guests. This position requires a deep understanding of our Spa guidelines and policies to maintain a safe environment.

Responsibilities

  • Implement the 3 steps of service: warm welcomes, magic moments, and fond farewails
  • Ensure adherence to Spa guidelines, policies, and procedures for member and guest safety
  • Multi-task and work efficiently in a fast-paced, team-oriented environment
  • Communicate effectively with all business contacts, demonstrating excellent customer service and interpersonal skills
  • Maintain a professional, neat, and well-groomed appearance according to company standards

Requirements

  • At least 18 years of age or older
  • Available to work weekdays, weekends, and holidays throughout the summer season and through September
  • Minimum of 10-15 hours per week required

Qualifications

  • Knowledge of Spa guidelines, policies, and procedures
  • Enthusiastic and adaptable to various situations
  • Strong listening and judgment skills
  • Professional appearance and grooming

Skills

  • Customer service skills
  • Interpersonal skills
  • Time management and multitasking ability
  • Adaptability to fast-paced environments

Benefits

  • Paid biweekly
  • Employee discount on retail products
  • Opportunity for employment in other operations

Pay

$16 / hour

Schedule

Available to work weekdays, weekends, and holidays throughout the summer season and through September. Minimum of 10-15 hours per week required.

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