Spa Receptionist

About the role

Four Seasons is a luxury hospitality company committed to creating exceptional guest experiences through genuine heart and world-class employee experiences. The Resort in Santa Fe, New Mexico, offers a serene setting with stunning views and amenities.

Responsibilities

• Create a welcoming, memorable spa experience by building genuine connections with guests from the moment they walk in the door.
• Deliver exceptional hospitality with professionalism, confidence, and a solution-oriented mindset, especially when it comes to accommodating special requests.
• Maintain the highest standards of cleanliness and sanitation at all times.
• Demonstrate strong attention to detail and consistency in scheduling and the spa booking system to ensure maximum sales potential and guest/employee satisfaction.
• Support and collaborate with the spa team to achieve shared success.
• Adapt quickly in a fast-paced environment and assist Spa Therapists and Attendants as needed.

Requirements

• 1+ years of service industry experience and spa coordination, preferably in a high end or luxury spa environment.
• Flexible schedule- availability to work weekends and holidays.
• Able to stand for extended periods of time.

What you bring to the table

• A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests.
• Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience.
• A collaborative team player who actively supports and encourages colleagues to achieve shared success.

What it's like working for us

Four Seasons is dedicated to elevating every interaction through continual innovation and the highest standards of service. We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work.

Benefits

• Free and discounted stays at 135 Four Seasons locations worldwide.
• Global growth opportunities.
• Food & beverage and spa discounts.
• Free employee meals.
• Complimentary employee parking.
• Comprehensive training & development.
• Medical benefits, including parental leave.
• 401(k) Retirement Plan.
• PTO + sick leave pay.
• A culture that breeds success and rewards.
• Competitive pay: $18.58 hourly + commission on sales.

Application Instructions

US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.