Spa Receptionist at a Luxury Day Spa Leesburg VA

About the role

At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion‑filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Our spa concierge makes the magic happen by providing the ultimate guest experience and invoking guest delight.

Responsibilities

• Provides personal attention from the moment the guest walks though the door until the moment they leave
• Educates our guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special—the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, you always make sure things are running smoothly

Benefits

• Paid time off
• 401(k)
• Employee discounts
• Flexible schedule
• Competitive Pay and Incentive programs
• Health insurance stipend for full time employees
• Paid vacations for full time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility
• Working with a friendly and fun team

Specific benefits vary by location.

Pay

Compensation: $18.00 - $19.00 per hour

Schedule

Full‑time and part‑time positions available; flexible scheduling offered.