Spa Host

Named the #1 Hotel in Savannah by Travel + Leisure in 2026, Hotel Bardo Savannah is more than a hotel. It’s a neighborhood clubhouse, a gathering place and a world of its own—where exceptional hospitality feels personal, thoughtful and always a little unexpected. Set beside Forsyth Park in the heart of Savannah, Bardo brings together 149 guest rooms and suites, Saint Bibiana, Bar Bibi, The Green Room, Saltgrass Spa, The Cooking School and spaces designed for everything from quiet mornings to unforgettable celebrations.

About The Role

Hotel Bardo Savannah is seeking a warm, polished Spa Host to join the team at Saltgrass Spa. As the welcoming face of the spa, you’ll help create a seamless, relaxing experience from arrival through departure while providing personalized service, thoughtful recommendations, and genuine hospitality. The ideal candidate is organized, service-oriented, and passionate about wellness and creating memorable guest experiences.

Responsibilities

• Welcome and assist spa guests with warmth, professionalism, and attentive service
• Schedule, confirm, and manage spa appointments while coordinating closely with therapists and the spa team
• Guide guests in selecting treatments, services, and retail products based on their needs and preferences
• Manage guest check-in, check-out, payments, and client records accurately and efficiently
• Support daily spa operations by maintaining clean, organized, and well-stocked guest and treatment areas
• Maintain strong knowledge of spa services, products, promotions, and amenities
• Uphold Hotel Bardo and Saltgrass Spa standards while helping create a calm, elevated, and welcoming environment

Qualifications

• Previous hospitality, spa, wellness, or customer service experience preferred
• Excellent communication and interpersonal skills with a genuine passion for guest service
• Strong organization and attention to detail with the ability to manage multiple priorities
• Comfortable using scheduling, point-of-sale, and other computer systems
• Polished presentation and professional grooming standards
• Interest in wellness, relaxation, and creating personalized guest experiences
• Ability to remain composed and welcoming in a fast-paced environment
• Collaborative, positive approach to teamwork
• Availability to work weekends and holidays as needed

Benefits

• Medical, dental, vision and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays and a paid birthday
• Complimentary daily team member meal
• Complimentary two-night stay at Hotel Bardo Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail and The Cooking School at Saint Bibiana
• Complimentary fitness classes
• Opportunities to experience the hotel as our guests do
• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide
• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio