Jobs · Customer Service · California

Spa Desk Associates, Santa Monica East

Equinox · Santa Monica, CA · 3 wk ago
Customer Service$17.87/hrPart-time

About the Company

Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We include Equinox, SoulCycle, and Equinox Hotels, all recognized for inspiring and motivating members and employees to maximize life. Our portfolio is recognized globally with locations in major cities across the United States, London, Toronto, and Vancouver.

We are passionate about high-performance living and invest time in our own health and fitness. We believe everyone has untapped potential and take a disruptive approach to unleash it. We dream big, sweat the details, and never settle for less than 110%. We are obsessed with innovation and leadership in fashion, culture, and consumer behavior. As a community vested in each other’s success, we value humility and a team approach at every level.

About the Role

We are looking for energetic, creative, and enthusiastic Spa Desk Associates to join the Equinox team at our new location in Santa Monica. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The Equinox Spa is a luscious paradise for the senses, featuring a world-class staff and budget with a strong commitment to providing innovative products and techniques, from hot stone therapy to tropical body smoothies.

Responsibilities

  • Support daily spa operations under the direction of Spa leadership.
  • Contribute to the spa’s daily service sales goals by recommending treatments and enhancements to clients.
  • Work toward monthly retail targets by informing and selling retail products to members and guests.
  • Support spa-driven club outreach events and programs to promote business growth.
  • Provide superior customer service to all members, prospects, and guests.

Requirements

  • 1-2 years of customer service experience.
  • Minimum 3 days per week commitment.
  • Excellent organizational, communication, problem-solving, and computer skills.
  • Must be enthusiastic, upbeat, outgoing, personable, and passionate about the spa industry.
  • Ability to multi-task and adapt to new techniques and ideas.
  • Legal right to work in the United States.

Pay

$17.87/hour, with the ability to earn additional incentives.

Benefits

  • Competitive salary and industry-leading commission opportunities.
  • Complimentary Club membership.
  • Perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop.

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