Jobs · OTHR · Connecticut

Spa Coordinator (Front Desk)

Mayflower Inn & Spa, Auberge Collection · Washington, CT · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? Actually job description includes "Job Description" then description. We need to use h3 for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content: Company Description (maybe not needed as heading? Could be "About the role"? Actually company description is about the hotel; could be placed under a heading like "About the role"? But guidelines: use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only if posting has real specific content. We have: Job Description (description of duties). That could be under "Responsibilities". Also there is "Qualifications". There's "Benefits". There's maybe "Skills"? Not explicit but could infer from qualifications. But we should not create sections without content. We have "Qualifications" content. We have "Benefits". We have maybe "Skills" not explicit separate; could combine with Qualifications? Probably we should have sections: Responsibilities, Qualifications, Benefits. Also maybe "About the role" could be company description? But the instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not mandatory to use all. We should include sections only when posting has real specific content. The company description is about the hotel, not exactly "About the role". Could be considered "About the role"? Might be okay to put under "About the role". But we need to decide. The job posting includes "Company Description" then "Job Description" then "Qualifications" then "Benefits" then "Additional Information About Auberge Collection" and "About Friedkin" etc. Those are extra boilerplate; we should remove navigation/legal/EEO etc. The "Additional Information About Auberge Collection" and "About Friedkin" are likely boilerplate; we should remove them. Also "MFI Operations LLC is an Equal Opportunity Employer..." is EEO boilerplate; remove. Thus we keep: Company Description (maybe as intro paragraph), Job Description (duties), Qualifications, Benefits. We need to format: Use

for section headings. For each section, we put heading then content: either

for prose or

  • for lists. We need to preserve all substantive information; do not invent or summarize away detail. Let's extract content: Company Description: "Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor. For more information: auberge.com/mayflower Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge" We should keep that as prose under maybe "About the role" or maybe just as introductory paragraph without heading? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." It doesn't forbid having a heading like "About the role". The company description could be considered "About the role"? Might be okay. But we could also just put it as a

    without heading; but they said use h3 for section headings (e.g. About the role, Responsibilities...). It doesn't say we must use headings for every paragraph; we can have prose without heading. However typical output would have headings for sections. I'd include a heading "About the role" and put company description there. Next: Responsibilities: from Job Description paragraph: "Join our team as a Spa Concierge. You will be responsible for creating Spa experiences for our guests, providing recommendations for Spa services, Experiences, and Wellness activities with the highest standards of professionalism, creating a warm, relaxing, and healing environment, ensuring that the guest experience exceeds expectations. Warmly welcome all guests and strive to provide exceptional service. Be able to communicate professionally and effectively in the languages used in the Spa. Be fully knowledgeable about all treatments currently offered in the Spa Service Menu and any promotions or offers at any given time. Be fully familiar with the product lines used in the Spa for retail and professional use, and be fully capable of providing guidance and recommendations to our customers on products that benefit retail sales. Process all spa service reservations from pre-arrival contact and booking to final room charge and perform other administrative tasks and reports as needed. Manage daily reservations, ensuring that the workload is evenly distributed among the massage therapists according to the balance. Ensure that Therapists are fully aware of any special indications or contraindications so that the Spa service is tailored to meet the specific needs of our guests as described in their medical consultation form. Ensure that all guest feedback and reviews are communicated to the Spa Management for quick follow-up. Take care of the assigned areas and treatment rooms, ensuring they are prepared according to the specific standard and maintain them clean and organized at all times. Keep the Spa Boutique clean and organized." We can turn that into a

    • list of duties. Each sentence could be a list item. We'll preserve all details. Next: Qualifications: "Preferably two years of experience in a high-end Spa or luxury hotel. Proficiency in Google Suite and prior knowledge of Spa services preferred. Advanced English, both spoken and written. Able to work flexible hours, including weekends and holidays, depending on the department's needs. Minimum education level: Secondary school." We can list as
      • . Next: Benefits: list: "Auberge Collection is proud to support the needs of our team members and their families with a competitive and affordable benefits package including: Medical, Dental, Vision plans Flexible Spending Accounts Health Savings Account Basic Life and AD&D Team Member Stay Discounts Employee Assistance Program Tuition Reimbursement Task Force Opportunities Career Growth Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance 401(k) program and receive a 4% match on employee contributions after one year. Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description." We can turn into
        • items. We should not include Pay or Schedule sections because not mentioned. We should not include Requirements separate from Qualifications? Could combine but we have Qualifications. We should not include Skills separate. Thus output HTML fragment:

          About the role

          Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor. For more information: auberge.com/mayflower Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge

          Responsibilities

          • Create Spa experiences for guests, providing recommendations for Spa services, Experiences, and Wellness activities with the highest standards of professionalism, creating a warm, relaxing, and healing environment, ensuring that the guest experience exceeds expectations.
          • Warmly welcome all guests and strive to provide exceptional service.
          • Communicate professionally and effectively in the languages used in the Spa.
          • Be fully knowledgeable about all treatments currently offered in the Spa Service Menu and any promotions or offers at any given time.
          • Be fully familiar with the product lines used in the Spa for retail and professional use, and be fully capable of providing guidance and recommendations to customers on products that benefit retail sales.
          • Process all spa service reservations from pre-arrival contact and booking to final room charge and perform other administrative tasks and reports as needed.
          • Manage daily reservations, ensuring that the workload is evenly distributed among the massage therapists according to the balance.
          • Ensure that Therapists are fully aware of any special indications or contraindications so that the Spa service is tailored to meet the specific needs of our guests as described in their medical consultation form.
          • Ensure that all guest feedback and reviews are communicated to the Spa Management for quick follow-up.
          • Take care of the assigned areas and treatment rooms, ensuring they are prepared according to the specific standard and maintain them clean and organized at all times.
          • Keep the Spa Boutique clean and organized.

          Qualifications

          • Preferably two years of experience in a high-end Spa or luxury hotel.
          • Proficiency in Google Suite and prior knowledge of Spa services preferred.
          • Advanced English, both spoken and written.
          • Able to work flexible hours, including weekends and holidays, depending on the department's needs.
          • Minimum education level: Secondary school.

          Benefits

          • Medical, Dental, Vision plans
          • Flexible Spending Accounts
          • Health Savings Account
          • Basic Life and AD&D
          • Team Member Stay Discounts
          • Employee Assistance Program
          • Tuition Reimbursement
          • Task Force Opportunities
          • Career Growth
          • Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance
          • 401(k) program and receive a 4% match on employee contributions after one year
          • Eligibility to enroll in our benefits is based on the applicable waiting period and employment status
          • Some benefits may require an employee contribution
          • The Plan documents supersede this description
          We need to ensure no extra fluff. Also ensure no markdown fences. Just raw HTML.

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