Spa Concierge - Waldorf Astoria Atlanta Buckhead

About the role

Waldorf Astoria is looking for a Spa Concierge to join the Spa team at the gorgeous Atlanta property. Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star and AAA 4-Diamond hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets, including a 3-meal restaurant, bar, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Responsibilities

• Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
• Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
• Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks

Qualifications

At Hilton, our Core Values define what it takes to succeed and guide the qualities we look for in every Team Member:

• A passion for spreading the light and warmth of Hospitality
• Acting with Integrity and always doing the right thing
• Inspiring others through Leadership
• A belief that Teamwork drives the best outcomes
• A sense of Ownership and accountability
• A focus on the Now, bringing urgency and discipline to every moment

About Us

Join an award-winning workplace culture at Hilton. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Benefits

At Hilton, we invest in our Team Members’ wellbeing with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP)
• Paid parental leave – Eligible Team Members, including partners and adoptive parents, receive paid leave
• Personalized caregiving support – Access dedicated caregiving concierge services for yourself and your loved ones
• Crisis concierge – In times of loss, receive compassionate support for both practical and emotional care
• Mental health resources – Eligible Team Members can access free counseling and support through our Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – Coverage for checkups, dental cleanings, vision, and more
• Financial security for your future – Retirement plans to help you save for what’s next

Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment.