Spa Concierge

About the Role

The Spa Concierge serves as the guest’s personal guide to relaxation and well-being, handling everything from scheduling treatments to tailoring spa experiences based on individual preferences. They provide expert knowledge of services, recommend therapies that suit a guest’s needs, and coordinate details like amenities, special requests, and post-treatment arrangements. Their role blends hospitality with wellness expertise, ensuring every guest feels cared for, understood, and effortlessly pampered throughout their visit.

Schedule

Full-Time, Year-Round. Shift: 12:00 PM – 8:00 PM. Must work weekend days and holidays.

Pay

$20.00 per hour.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Prior spa or hospitality experience preferred.
• Excellent communication skills.
• Technical proficiency (basic computer applications).
• Attention to detail.
• Customer service experience.
• Strong organizational and time management discipline.
• Understanding of hospitality operating systems.
• Understanding of spa operations.
• Solid judgment and ability to resolve conflicts effectively.
• Ability to operate effectively in stressful situations.
• Ability to multi-task.
• Ability to adapt to changing guest needs.

Benefits

Perks vary by hours committed and include:

• Paid Time Off.
• Health Benefits – after 30 days.
• Winter: Ski Pass to Stowe Mountain Resort.
• Summer: Golf Membership to Stowe Country Club.
• Complimentary and discounted stays at Hyatt Hotels worldwide.
• Onsite Fitness Membership.
• Employee discounts at the Spa & Restaurant Outlets.
• 401(k) Matching.
• And much more!

About the Location

Stowe is a premier Vermont mountain community surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope-side at Stowe Resort, offering year-round adventures, escapes, and destination weddings. It’s a great place to put down roots—mountain biking in the summer, skiing in the winter, world-class breweries, and small farms. A fantastic location to play during your time off or raise an active family.

Additional Notes

We welcome applicants who may not check every box but feel inspired to enhance their career. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.