Spa Attendant (Male)

About the role

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.

Responsibilities

• Answer questions about general property information and amenities.
• Escort guests to and from treatment rooms.
• Check computer for updates and changes to schedule regularly throughout the day.
• Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
• Dispose of trash and dirty linens in the proper area.
• Secure supplies and equipment at the end of each shift.
• Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
• Report accidents, injuries, and unsafe work conditions to manager.
• Follow all company policies and procedures.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.

Requirements

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: No supervisory experience required.
• Licenses or Certifications: None required.

Qualifications

• Ability to speak with others using clear and professional language.
• Ability to anticipate and address guests’ service needs.
• Ability to develop and maintain positive working relationships with others.
• Ability to comply with quality assurance expectations and standards.
• Physical ability to reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.

Skills

• Customer service skills.
• Attention to detail.
• Communication skills.
• Time management skills.

Benefits

• Tips eligible.

Pay

$23.94 per hour

Schedule

Full Time