MALE SPA ATTENDANT

About the role

Join Our Relaxing Oasis – Male Spa Attendant at WinStar World Casino & Resort!

We are Closer Than You Think – Just Off I-35!

WinStar World Casino & Resort is seeking a Male Spa Attendant to join our dedicated team in Thackerville, OK.

Responsibilities

• Welcome & Guide: Be the first to greet guests as they enter the spa and provide them with a personalized orientation of our luxurious facilities.
• Create the Ultimate Relaxation Experience: Ensure the lounge, locker rooms, and fitness center are always clean, organized, and fully stocked with high-quality amenities.
• Support our Spa Therapists: Assist therapists with room turnovers, spa laundry, and ensuring treatment rooms are always stocked and ready for the next guest.
• Guest Satisfaction: Escort guests to their lockers, issue robes and slippers, and provide a seamless and relaxing experience throughout their visit.
• Maintain Cleanliness & Order: Keep the spa areas immaculate by maintaining cleanliness in all guest spaces, including wet areas, locker rooms, and public spaces.
• Guest Assistance: Assist guests in navigating their spa appointments, ensuring their comfort and happiness every step of the way.
• Inventory Management: Stock locker room supplies and ensure that spa areas are well-supplied and presentable. Keep an accurate inventory of all amenities and alert management when restocking is needed.
• Professional Hospitality: Handle all guest interactions with the utmost professionalism, ensuring every guest feels valued and cared for.
• Ensure Spa Safety: Help maintain the safety and security of the spa by monitoring guest access and maintaining a calm, peaceful atmosphere.
• Continuous Improvement: Attend regular meetings and training sessions to stay up-to-date on spa operations, safety protocols, and customer service techniques.

Requirements

• Guest Service Excellence: A friendly and welcoming attitude with a passion for making every guest’s visit special.
• Attention to Detail: Strong organizational skills and the ability to manage spa supplies, inventory, and cleanliness.
• Team Player: The ability to collaborate and communicate effectively with team members, spa therapists, and management to ensure smooth daily operations.
• Physical Stamina: Ability to stand for long periods, lift up to 25 lbs, and perform physical tasks like bending, reaching, and lifting.
• Professionalism: Maintain a clean, well-groomed appearance, and uphold the highest standards of hygiene and uniform guidelines.
• Adaptability: Ability to work flexible hours, including evenings, weekends, and holidays, as the spa is open seven days a week.
• A Helping Hand: Experience in hospitality, retail, or the spa industry is preferred, and a strong understanding of basic sanitation and safety is required.
• Lifeguard Certification: Must have or be willing to obtain a Shallow Water Lifeguard Certification, including CPR & First Aid training (training will be provided).

Qualifications

• Physically mobile with the ability to lift and carry up to 25 lbs.
• Able to bend, reach, kneel, twist, and grip items as needed.
• Work in a fast-paced, mentally and physically demanding environment, while maintaining professionalism.
• Comfortable working in both cold and hot temperatures, and potentially exposed to secondhand smoke.

Benefits

Competitive Pay & Benefits: We value your hard work and dedication with a comprehensive benefits package.

Career Growth: At WinStar, we offer opportunities to advance within the company and further your career in hospitality and wellness.

Dynamic Environment: Work with a team of passionate, friendly professionals in one of the most exciting and luxurious resorts in the country.

A Beautiful Work Environment: Join a world-class spa that’s designed to relax and rejuvenate both our guests and our team!

Pay

$16 to $18 per hour DOE

Schedule

First (Day), Second (Afternoon)