Spa Attendant

About the location

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year-round. From world-renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in the heart of the American West.

Responsibilities

• Ensure the Spa locker rooms are well maintained and that the guests’ experience is flawless.
• Set-up and maintain spa refreshments, locker rooms, work out areas, pre-treatment area, and spa lobby.
• Handle all guest interactions with the highest level of hospitality and professionalism.
• Retrieve, deliver, and set-up all spa supplies, including linen and amenities.
• Accommodate special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Work harmoniously and professionally with co-workers and supervisors, including assisting other staff with set-up and breakdown of their respective treatment areas when needed.
• Assist the Spa team with daily tasks, including but not limited to stocking the spa, directing guests, and maintaining overall cleanliness.
• Respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and comfort.

Preferred Qualifications

• Enjoy engaging with guests, answering their questions, and delivering an unparalleled level of service in a serene setting.
• Willing to work a flexible schedule, including some evenings, weekends, and holidays.
• Ability to push, pull, or lift up to 50 lbs.
• Ability to stand and walk for 8 hours.
• Must possess legal work authorization in the United States.
• Professionalism and a passion for beauty and wellness.

Benefits

• Discounted housing available.
• Employee Travel Program.
• Medical, dental, and vision insurance for you and your family.
• 5 weeks Paid Time Off for Rest (PTOR).
• Retail, spa, and Food & Beverage discounts.
• Free Employee Cafeteria meals.
• Free uniform dry cleaning.
• Discounted/transferable ski passes.
• Free ski storage.