Spa Attendant

About the Role

Responsible for maintaining the Spa areas and ensuring a fun-filled, entertaining, and exciting environment where the flawless delivery of exceptional service is paramount.

Responsibilities

• Greets and checks guests into the Spa using SOS 5 skills and giving personalized service.
• Maintains accurate knowledge of guests’ treatment and schedules.
• Cleans general Spa areas and refills supplies to ensure a clean, spotless environment and adequate provisions for our guests.
• Assists guests as needed, including delivering amenities (towel, soaps, etc.) and various refreshments in order to provide convenient, courteous, personalized service.
• Educates and assists guests in the use and health benefits of different spa rituals (steam, sauna, etc.) and workout equipment.
• Calls Security if an emergency situation arises.
• Demonstrates a pleasant and enthusiastic demeanor at all times.

Requirements

• High School Diploma or equivalent preferred.
• Previous health club/spa experience preferred.
• CPR training preferred.
• Literate and fluent in English.
• Excellent guest service skills.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company, and department policies and procedures.

Additional Requirements

• Able to push/move towel carts weighing up to 100 pounds.
• Ability to walk and stand for extended periods.
• Ability to occasionally lift up to 60 pounds.
• Ability to grasp, reach, bend, and demonstrate finger dexterity and hand-eye coordination.
• Ability to hear and use visual inspection.
• Ability to occasionally use a step stool.
• Ability to occasionally tolerate extreme inside and outside temperatures.
• Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Non-public contact positions may be required to enter public areas from time to time in connection with their duties and may be subject to the same environment.

About Us

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top-quality people we hire to serve our guests.

Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year-round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf, kayaking, sailing, and a plethora of other recreation opportunities in the spring, summer, and fall. Add to this the lively, round-the-clock gaming and indoor entertainment, world-class amenities—including two heated pools, a full-service health spa, various restaurants (such as the world-renowned Hell’s Kitchen), and 1,254 rooms and suites—plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth’s most beautiful locations, you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.