South Florida/Puerto Rico Area Operations Manager

About the role

We are seeking an Area Operations Manager to help drive our successful business for South Florida and Puerto Rico. The role involves partnering with senior Business Group and Operations leadership teams, overseeing nearly 200 staff, and managing diverse teams.

Responsibilities

• Assist business groups in development of area strategic and operating plans and budgets.
• Partner with Regional Business Group directors to drive implementation of area key initiatives, key hires, investments, and company and regional strategies for growth and profitability.
• Support local managers in implementing and monitoring area operations including marketing, project services, staff development, quality and client relations, all within established company goals and objectives.
• Be involved in the local communities, trade associates, and with clients to be a face of HDR throughout South Florida/Puerto Rico.
• Absorb special regional assignments and issue resolution.
• Maintain area performance indicators and oversee actions for improvement.
• Collaborate with group supervisors to improve client service, meet company goals and increase growth and profitability.
• Facilitate and encourage staff communication, training and career development, and serve as mentor for departmental leaders.
• Implement company policy and procedures, including quality, safety, recruiting and risk management.
• Serve as role model in business and the community.
• Work with area groups and Project Managers on problem projects and issues resolution.

Requirements

• Possess signatory authority as needed.

Preferred Qualifications

• Professional Engineering (PE) registration is highly preferred.
• Experience working for an A/E/C consulting firm.

Required Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• A minimum of 10 years experience in development and management of diverse teams.
• Maintains a professional or Engineering registration and has related technical experience.
• Strong communication and listening skills.
• Good leadership and organizational skills.

What We Believe

We believe in the principles of employment equity and are committed to creating an inclusive environment where each of us is welcomed, valued, respected, and empowered to bring our authentic selves to work every day. We have eight Employee Network Groups to foster a supportive environment and connect us closer to the clients and communities we serve.