South Florida/Puerto Rico Area Operations Manager
About the role
We are seeking an Area Operations Manager to help drive our successful business for South Florida and Puerto Rico. The role involves partnering with senior Business Group and Operations leadership teams, overseeing nearly 200 staff, and managing diverse teams.
Responsibilities
- Assist business groups in development of area strategic and operating plans and budgets.
- Partner with Regional Business Group directors to drive implementation of area key initiatives, key hires, investments, and company and regional strategies for growth and profitability.
- Aid the Regional Director of Operations in coordination and implementation of area operational strategies, goals and actions in cooperation with company and regional business group managers.
- Support local managers in implementing and monitoring area operations including marketing, project services, staff development, quality and client relations, all within established company goals and objectives.
- Be involved in the local communities, trade associates, and with clients to be a face of HDR throughout South Florida/Puerto Rico.
- Act as a Client Manager for key clients in the local market.
- Assist in special regional assignments and issue resolution.
- Maintain area performance indicators and oversee actions for improvement.
- Collaborate with group supervisors to improve client service, meet company goals and increase growth and profitability.
- Facilitate and encourage staff communication, training and career development, and serve as mentor for departmental leaders.
- Implement company policy and procedures, including quality, safety, recruiting and risk management.
- Serve as role model in business and the community.
- Work with area groups and Project Managers on problem projects and issues resolution.
Requirements
- Possess signatory authority as needed.
Preferred Qualifications
- Professional Engineering (PE) registration is highly preferred.
- Experience working for an A/E/C consulting firm.
Required Qualifications
- Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
- A minimum of 10 years experience in development and management of diverse teams.
- Maintains a professional or Engineering registration and has related technical experience.
- Strong communication and listening skills.
- Good leadership and organizational skills.
What We Believe:
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Our Commitment:
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location: United States-Florida-Doral
Other Locations: United States-Florida-Fort Lauderdale, United States-Florida-Miami
Industry: Operational Leadership
Schedule: Full-time
Status: Regular
Business Class: Marketing and Admin
Job Posting: Jun 5, 2026
At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer (https://www.hdrinc.com/equal-employment-opportunity-employer). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.