Sous Chef-Temporary
College of the Holy Cross · Worcester, MA · Yesterday
Management$22/hrFull-time
About the Role
This temporary position provides flexible support for campus operations on an as-needed basis. Work assignments include Hospitality culinary assistance, event setup and staffing. This role is ideal for individuals seeking occasional work in a dynamic higher education environment. The position involves various duties in the preparation and service of meals for students and guests, following established practices and methods.
Key Responsibilities
- Assist in menu planning and contribute new ideas to enhance and improve existing menu offerings.
- Apply effective supervisory practices to maximize team performance and productivity.
- Oversee daily operations across all areas of the dining services, ensuring smooth and efficient processes.
- Prioritize, delegate, supervise and oversee all areas of production and assist as needed.
- Ensure that all staff follow exact menu and recipe specifications to maintain consistency and quality.
- Demonstrate strong problem-solving skills and make sound, informed decisions when necessary. All issues and concerns should be shared with the Senior Sous Chef.
- Responsible for conducting performance reviews and implementing progressive discipline procedures for non-exempt staff.
- Assist with putting away deliveries as needed.
- Maintain familiarity with all culinary techniques, recipes, menus, and methods used in all areas of the operation.
- Review food costs, labor costs, inventory levels and waste logs with the location manager to ensure efficiency.
- Organize and prioritize work tasks to optimize logistics and create an environment for success.
- Ensure that all menu items are consistent, properly portioned, high-quality, and served at the appropriate temperatures. Ensure that all items are tasted and adjusted if needed.
- Oversee proper dating and rotation of all products to ensure freshness and minimize waste.
- Provide daily training and guidance to the team as required to maintain high standards.
- Ensure all work areas are properly set up, stocked, rotated, organized, clean, safe, and fully operational at all times.
- Place kitchen ingredient orders with outside vendors to maintain adequate stock levels.
- Conduct regular walkthroughs of the kitchen and serving areas, monitoring product quality and offering guidance and support as needed.
- Provide exceptional customer service to guests, ensuring a friendly and attentive approach when required.
- Assist with the setup, service, and/or cleanup of catered events as necessary.
- Accurately complete transfers, production sheets, service records, and inventory date in the FoodPro system.
- Maintain comfort and familiarity working with students who have special dietary restrictions. Seek guidance from management with questions.
- Understand and apply the food waste system, utilizing FIFO (First In, First Out) principles to minimize waste.
- Adhere to all state and local food safety guidelines to ensure compliance and maintain safety standards.
- Perform other similar or related duties as required or requested.
Responsibilities of All Hospitality Employees
- All documentation is recorded accurately and timely.
- Follow all chemical guidelines according to the Material Safety Data Sheets.
- Superior customer service and communications skills are needed to provide a welcoming, friendly and professional manner to all of our guests.
- Offer training/support to co-workers, staff and students where applicable.
- Follow all verbal and written instructions from managers/supervisors.
- Have the ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance.
- All staff are considered to be emergency essential personnel and are required to report during times of inclement weather.
- Schedule flexibility is important; you need to be aware of the academic calendar and special event dates. We will/may adjust schedules due to events on campus.
- Be innovative as it pertains to your position.
- Be comfortable sharing your suggestions and ideas for process or work improvements.
- Comply with all safety and risk management practices, policies and procedures.
- Ability to succeed in a high-pressure environment.
- Ability to communicate with guests, co-workers and other members of the college community with professionalism and respect.
- Be sure to know and come to work each day with our department's core values in mind.
- Must adhere to the uniform standard as it applies to your position.
Minimum Qualifications
- Associates Degree in Occupations Studies / Culinary Arts preferred.
- Five years prior experience in supervising a culinary staff for large volume dining and catered events. Up to two years related work experience is preferred.
- High School Diploma or equivalent required.
- Ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance.
- ServSafe Food Safety Certification or training is required. If training is not up-to-date, training/certification must be completed upon 3-6 months from date of hire.
- Food allergy training is essential and prior experience in special food allergy meal preparation is preferred. If a candidate does not have prior experience, the necessary training must be completed upon hiring. Initial training will include a review of information, departmental responsibilities and a recap of the Food Allergy Program.
- Excellent customer service and appropriate communication skills are needed in order to provide a welcoming, professional and safe environment for students and guests.
- Upon hiring the following additional training must be completed on a yearly basis: Title IX harassment training, Security awareness training.
Core Competencies
- Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others.
- Innovation: Performing one's job with creativity and proactivity, improving procedures and problem-solving.
- Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission.
- Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties.
Work Conditions
- Shifts are scheduled on an as-needed basis; hours are not guaranteed.
- Work may take place indoors or outdoors depending on assignment.
- Must be able to adapt to a fast-paced, team-oriented environment.
Pay
The salary for the Sous Chef-Temporary role is $22.00 per hour.