Sous Chef Pastry

About the role

The Sous Chef will oversee all culinary operations in a designated area of Universal Studios Hollywood, ensuring top-quality food and exceptional service.

Responsibilities

• Proper and consistent production of all food products at all times
• Conduct daily inspections of the facility and complete the “daily walk through” reports for all areas
• Maintain all kitchens in a sanitary condition at all times
• Work in conjunction with facilities to ensure proper maintenance of all equipment
• Accurately complete and maintain the daily production log and weekly production plan
• Create and maintain production recipes and specification book and photos
• Ensure that all charges into and out of the restaurants are current and correct
• Communicate with the information technology group to ensure that all recipes are updated and accurate
• Partner with the EATEC Team to ensure all inventories are correct
• Support the culinary team within the Theme Park and Catering, as assigned
• Assist in the creation of innovative menus for new products as needed
• Practice effective organizational skills at all times
• Work within all health and sanitation guidelines
• Establish and maintain effective control of cost of goods and waste
• Uphold exceptional standards and practices at all times
• Ability to foster and maintain strong working relationships across all functions within the park
• Provide operational analysis understanding to culinary and operational teams
• Ensure the success of the food service waste management program
• Utilize all excess food items and ensure it is transferred and or repurposed
• Organize and execute skills training sessions for culinary team
• Partner with Human Resources for developing and/or improving training, including new hire training, for the culinary team
• Understand the role that culinary plays in supporting our internal customers so that they are able to provide excellent products and services to our paying guests
• Interact with guests in order to positively impact their experiences while visiting the Theme Park
• Perform other duties as assigned

Qualifications

• Proven knowledge of Word and Excel
• Minimum 3 years of culinary experience, which includes working in a high volume fast pace restaurant or similar high production environment
• Proven ability to work within a fast paced, guest oriented and highly collaborative environment
• ServSafe Certification
• Desired Characteristics: L.A. County Food Handlers Certification, HACCP training, 3 years management culinary experience, Must be able to express ideas clearly and logically that are fact based, Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to internal (TMs) and external customers’ (guests) concerns and issues while keeping company business models in mind, Must be highly collaborative and professional at all times, Must have excellent written and verbal skills to effectively communicate with all levels of the organization, Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity), Strong customer service, interpersonal and organizational skills, Able to provide creative solutions to guest situations, Able to work in a high paced, repetitive team work environment, Experience managing in a union environment, Strong interpersonal and analytical skills, Quick thinker with the ability to make sound decisions, Able to manage effectively under deadlines, Previous experience with creating and managing budgets

Additional Information

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $68,640- $75,000 (SIC eligible)