SOUS CHEF

About the role

The Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. They ensure that Hard Rock culinary standards are upheld, support the cafe’s senior leadership, and foster an environment of customer service.

Responsibilities

• Support and assist in the preparation and design of all food orders.
• Maintain the highest standards of brand, local health, and food preparation hygiene.
• Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand.
• Build a highly functional hourly team who share a common vision and values surrounding the overall success of the cafe.
• Foster an environment of customer service in which all team members put the guest first in every interaction.
• Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests.
• Support staff development and advancement along well-defined career paths.
• Serve as a Culinary Learning Coach, developing, implementing, and executing learning & development programs for all Heart of House employees.
• Possess a self-motivated approach to his/her own personal and professional growth.
• Support senior management in planning and directing food preparation when necessary.

Requirements

• Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary.
• Possess all local food management and safety certifications.
• Genuine enthusiasm and aptitude for food.
• Excellent verbal and written communication skills.
• Strong problem-solving skills through ability to diagnose and implement solutions.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Able to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

Qualifications

• Self-motivated approach to personal and professional growth.
• Experience in restaurant culinary, including food preparation and design.
• Knowledge of local food management and safety regulations.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills.
• Ability to work in a fast-paced, high-volume environment.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and priorities.

Skills

• Leadership and team-building skills.
• Customer service orientation.
• Problem-solving and decision-making skills.
• Technical and professional language proficiency.
• Effective communication and presentation skills.

Benefits

Hard Rock International offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. Details can be found on our career site: www.gotoworkhappy.com/benefits.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Hours may vary based on location and department needs.

Company Information

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.