Sous Chef

Hourly pay: $27.32 per hour.

Schedule

Monday – Friday, 8:00 am to 5:00 pm. Schedules may vary depending on business needs and overtime may be required.

About the role

The Sous Chef is responsible for assisting in the overall success of the food program. This entails adhering to the client’s culture and guidelines, OSHA, the Health Department’s regulations, and Guckenheimer food quality standards. The position oversees daily operational tasks, net menu recipe execution, production sheets and pars, food purchasing, sanitation, and safety. The Sous Chef also motivates, trains, develops, and directs all employees to accomplish the objectives of the operation.

Success Criteria

• Prioritize communication, consistency, quality, presentation, and food safety
• Kitchen organization and cleanliness to provide a safe environment for all employees and guests
• Workplace Safety guidelines, policies, and SOPs are followed daily
• Food Safety guidelines, policies, and SOPs are followed daily
• HACCP guidelines, policies, and SOPs are followed daily
• All internal audit guidelines, policies, and SOPs are followed daily
• Guckenheimer guidelines, policies, and SOPs are followed daily

Responsibilities

• Communicate daily with the Executive Chef to align on catering needs and ordering
• Provide the highest quality of service in accordance with ISS/Guckenheimer and client standards
• Utilize food preparation procedures in accordance with current applicable federal, state, and local guidelines and regulations
• Assist Executive Chef with administrative duties including attendance, human resources, and timelines
• Monitor and review HACCP logs
• Assemble ready-to-eat (RTE) menu items in accordance with recipes and core standards for presentation, packaging, and labels
• Clean and sanitize work areas and equipment following ISS/Guckenheimer and government regulatory rules
• Support management team with taking monthly inventory
• Notify management of concerns with product quantities, food/equipment safety, or other issues
• Attend all daily meetings
• Report all accidents and injuries in a timely manner
• Communicate with team members regarding needs and support in other areas as required
• Support in other functions and/or locations as business demands

Food Programs

• Ensure high-quality food items, catering requests, and contracts are creative, well-prepared, and presented cost-effectively
• Follow Guckenheimer’s food standards guidelines
• Ensure all products and ingredients are purchased following Guckenheimer’s purchasing standards and sustainability commitments
• Work with the management team to ensure display, catering, and café service meet account standards
• Dispose of kitchen waste properly in the most sustainable manner as directed (e.g., winnow and recycle)

Staff Management

• Facilitate weekly meetings with the team regarding upcoming events
• Train and supervise staff
• Maintain proper uniform standards following the employee handbook and account guidelines
• Assist in staff reviews, coaching sessions, and disciplinary actions
• Ensure all trainings are completed in a timely manner and documented for direct hires

Customer Service

• Represent the company courteously, efficiently, and professionally in all interactions
• Interact with customers and resolve complaints in a friendly and service-oriented manner
• Communicate with the client honestly, accurately, and in a timely manner, including professional email correspondence

Financial

• Review weekly participation and make recommendations if changes affect the food budget or service levels
• Maintain and monitor labor with business forecasts and budget
• Ensure food cost meets budgetary goals each week

Retail

• Ensure the overall café meets standards and oversee daily appearance and upkeep as directed by the client
• Supervise proper presentation of food
• Adhere to Guckenheimer’s standards of fresh and creative décor, representing the season and food served
• Edit daily signage for proper spelling, allergens, and descriptions

Physical Demands & Work Environment

• Come to work properly dressed according to the dress code
• Work under pressure and time deadlines during peak periods
• Work in a standing position for long periods (up to 8–10 hours)
• Reach, bend, stoop, push, and/or pull, and frequently lift up to 25 pounds
• Utilize team lift, transportation carts, or other assistance for heavy loads

Benefits

• Medical, dental, life, and disability insurance
• Comprehensive leave program based on employment status

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.