Sourcing Manager, Mattress & Utility Bedding (North America)

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do.

Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.
• High Quality: True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design: We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

About the role

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

Responsibilities

• Scout for vendor partners in North America who can manufacture high quality products with fast production lead time.
• Pitch and onboard vendor partners quickly, with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base to improve Quince's product costs, quality, and commercial terms for sustainable sales and profitability.
• Manage capacity at a supplier and style level to keep pace with company growth and scale.
• Act as an Ambassador to our partners in all interactions, building and deepening relationships with continuous improvement.
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and faster development times by identifying bottlenecks and proposing solutions.
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe.
• Lead at both a high level and operational level, involving a diverse set of stakeholders from different functions and nationalities.
• Be willing to be scrappy at times to improve existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

Requirements

• 10+ years of sourcing and merchandising experience in home softline categories with high-end national brands in the United States.
• Consumer-focused and ambitious individual providing strategic leadership and acting as a role model in business with self-assurance, critical thinking, pride, and passion that exudes personal and professional impact.
• Self-motivated with a proven ability as a self-starter and quick independent learner, adapting swiftly to new challenges.
• Exceptional attention to detail with a data-driven approach to decision-making and problem-solving.
• Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Good track record in supply chain management or operations, contributing to a well-rounded understanding of the retail landscape.
• Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.
• Based in the United States/Latin America (remote), with the ability to travel to vendor partners approximately 1–2 times per month.
• Candidates based in the SF Bay Area will be required to work in a hybrid capacity, 3 days per week (Monday, Wednesday, and Thursday). All candidates outside of that region will be able to work in a fully remote capacity. No relocation is required.

Pay

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range: $130,000 USD - $160,000 USD

Benefits

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.