Sourcing Lead Marketing and Customer Collateral

About the role

Citizens is currently transforming its sourcing experience to better serve the business. The Sourcing Lead for Marketing and Customer Collateral plays a crucial role in driving cost savings, improving quality, and enhancing service levels through strategic and complex negotiations.

Responsibilities

• Aid in developing commodity strategies to achieve cost savings and improve quality and service levels by identifying opportunities and sourcing strategies for strategic/complex negotiations.
• Oversee all spend activity for assigned commodity and determine proper action plan for all purchases that meet Procurement involvement thresholds.
• Join and potentially lead cross-functional teams to execute sourcing initiatives including competitive bidding processes and contract negotiations; possess the ability to negotiate, including contract redlining for all types of corporate transactions using an Agile contracting framework.
• Provide Category Procurement subject matter expertise for the associated business/function; effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
• Maintain current with the industry supply base and industry trends with the objective to develop innovative solutions to complex problems.
• Proactively identify improvement opportunities for assigned category areas and recommend key actions; utilize analytical thinking and tools to identify new benefits generation; prioritize projects to ensure demonstrated impact to the business.

Requirements

• 3+ years of strategic sourcing or category experience.
• Demonstrated experience leading negotiations.
• Strong commercial acumen and financial modeling capability.
• Advanced analytical skills with the ability to translate data into actionable insights.
• Experience working cross-functionally and driving consensus across stakeholders.
• Structured, organized, and methodical planning skills.
• Communication and presentation skills.

Qualifications

• Experience in financial services or other regulated industries.
• Knowledge of third-party risk management frameworks and regulatory environments.
• Experience managing large, complex spend portfolios.
• MBA or professional certification (CPSM, CIPS, or similar).

Skills

• Strategic thinking and long-term planning.
• Negotiation and influencing skills.
• Financial and analytical rigor.
• Risk-aware decision making.
• Stakeholder management and executive presence.
• Change leadership in matrixed environments.

Pay, Benefits & Schedule

The salary range for this position is $97,000– $125,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. Benefits include comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more. Citizens offers competitive pay and exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit here.

No other portions of the posting are changing, including benefits language or incentive guidance (e.g., Teller roles should continue to remove incentive language as noted).