Sourcing and Category Lead for BPO and Debt Services

About the role

As a part of Procurement, you'll identify, source, and manage external resources essential for Barclays' strategic objectives. You'll explore supply market opportunities and implement resourcing strategies that deliver optimal outcomes for the organisation, stakeholders, and customers.

Responsibilities

• Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities.
• Planning and execution of sourcing events including RFP/RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk.
• Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc...
• Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation.
• Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.).
• Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools.

Requirements

• Validated ability to develop and execute category strategies that deliver commercial value and long term supplier performance
• Experience with multi-layered commercial negotiations, contract structuring, and value based outcomes
• The ability to identify, assess, and mitigate supply, financial, regulatory, and operational risks
• Relevant professional accreditation, such as ISM, CIPS, or IACCM, demonstrating commitment to best practice procurement standards
• Excellent data analytics and stakeholder guidance skills, enabling evidence-based strategy making and effective collaboration across senior internal and external stakeholders

Qualifications

• Financial Services industry experience
• BPO and/or Debt Services experience
• Experience building and operating agentic AI solutions

Skills

• Risk and controls
• Change and transformation
• Business acumen
• Strategic thinking
• Digital and technology

Benefits

Barclays offers a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

Pay

Minimum Salary: $150,000
Maximum Salary: $205,000

Schedule

This role is located in our Whippany, NJ office.