SOR Pathfinder
Helen Ross McNabb Center · Knoxville, TN · 1 wk ago
OTHR$19.54/hrFull-time
Daily Staff Duties
- Ability to exercise sound judgment and effective decision-making and demonstrates non-judgmental support 1:1 with individuals and families around substance use disorder treatment and harm reduction.
- Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs).
- Absorbs client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required.
- Provides effective and ethical 1:1 support by utilizing motivational interviewing and other approved best practice strategies or industry standards of care.
- Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues.
- Responds to all messages, emails, and voicemails within 24 hours.
- Completes documentation and other tasks as assigned by supervisor before the end of each shift.
- Provides coverage for caseload coverage to ensure services continue when on leave.
- Completes all required documentation within designated time frames.
- Ensures that documentation is completed accurately within required time frames: including, but not limited to Releases of Information, consents, referrals, and notes within TN-Wits, Centricity or other record as assigned.
- Arranges with supervisor a coverage plan to ensure services continue when team member is on leave or unavoidably unavailable to a specific client or clients.
- Completes logs, screening, follow up and any other required or requested tools accurately and on time, including closing and discharge documentation.
- Aids Team Leader with data ensuring program evaluation, quality assurance, and improvement indicators, and client satisfaction are regularly and accurately reflected.
- Keeps all private and/or confidential information in secure location or in approved locked HRMC bags and follows HIPAA and 42CFRPart2 regulations in all circumstances.
- Stays current on all required relias training, CPR, and First Aid certifications as well as verbal and physical de-escalation skills training.
- Ensures time sheets and other requirements are up-to-date and accurate.
Functions as a member of a multi-disciplinary team
- Ability to present professionally and work within multi-disciplinary teams as a positive McNabb Center employee and community ambassador representing the client, program, and agency.
- Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care.
- Must be punctual and maintain good attendance.
- Maintains healthy two-way communication in person, by telephone, and within writing to effectively serve clients.
- Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members, supervisors, and other internal and external stakeholders.
- Communicates and approaches conflict in a professional way with a problem-solving, win/win outcome as the goal.
- Possesses flexibility and is able to work independently in multiple locations in a variety of settings.
Qualifications
- Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population.
- Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery.
- Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources.
- Experience working with special populations including individuals with co-occurring disorders, substance use disorders and mental health disorders.
- Computer expertise is required as timesheets, training modules, email, and some program documentation are computer-based.
- Regular attendance is an essential job function.
- Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties.
Physical
- Physical Possible exposure to biological hazards.
- Lifting up to 50 lbs. Pushing/pulling up to 150 lbs.
- Frequent sitting, standing, walking, bending, stooping, and reaching.
Compensation
Starting salary for this position is approximately $19.54/hr based on relevant experience and education.