Pathfinder Application Engineer

About the role

Yancey Bros. Co., established in 1914, serves as the authorized Caterpillar equipment dealer for Georgia, focusing on the provision of high-quality sales, parts, and service for Caterpillar heavy and compact construction equipment, as well as on-highway trucks.

Responsibilities

• Create engine specs, builds of material, and perform installation reviews for OEM and Distributor customer base.
• Ensure adherence to Perkins and Pathfinder standards for engine installation for each application.
• Perform data acquisition tasks on new engine installations.
• Conduct calculations and engineering analysis for mechanical and electrical systems for new applications and installations.
• Negotiate and manage engineering improvements as required for OEM customers.
• Maintain engineering database on each active application and manage the design & installation review workflow.
• Respond to engineering-related questions for Sales Department's new and existing applications.
• Support Service functions through engineering analysis of pattern failures, dyno testing of specific engines, etc.
• Understand processes within various Pathfinder Power Solutions functional areas such as Parts, Service, Warranty, etc.
• Assist with problems as they arise with our end-user customers, OEMs, and second level dealers.
• Develop / exhibit high competence in Perkins product line knowledge and understanding of engineering guidelines and practices.
• Expand understanding of Perkins engineering practices through specific training sessions, ad-hoc discussions with managers and senior engineers, and through self-study.
• Exhibit an engineering curiosity about various customers' applications and specific engineering challenges.
• Participate in Service Department training sessions as new systems are introduced.
• Willingness to travel throughout and beyond the territory to accomplish position responsibilities including but not limited to factory, packager/assembler, various product manufacturer's, other dealers, meetings, technical events, etc.
• Recognize potential sales opportunities and work with across the organization as appropriate to develop opportunities.
• Maintain a high degree of product and industry knowledge through factory programs, product updates, technical information, Industry Associations/Agencies, codes, applicable Federal, State and Local laws/codes, etc.
• Work flexible hours including weekends, holidays and nights as required by workload and customer need.
• Demonstrate and promote Pathfinder Power Solutions’ values of Safety, Integrity, Sense of Urgency Teamwork and Excellence.

Qualifications

• 10+ years of experience in the sale and application of drive train componentry with medium to high volume OEM’s.
• A strong sense of urgency and desire to provide superior customer service.
• The ability to provide direction and instruction and work in a team environment.
• Strong human relationship skills and the ability to work with people from all backgrounds and cultures, internally and externally, with appropriate influence and ability to resolve project issues.
• Excellent verbal and written communications skills.
• A proactive approach to addressing issues before they become problems.
• A high energy level, excellent organization, and time management skills.
• A self-motivated individual who can work independently with minimal supervision.
• 5+ years of direct customer contact experience.
• Skilled in Microsoft Office, AutoCAD, and Adobe Acrobat business software.
• Ability to work within a fast-paced, team-driven environment.
• Ability to handle pressured situations with professionalism and calm.
• A Bachelor’s degree, preferably in Mechanical, Electrical, or Mechatronics Engineering discipline.
• A team player, cooperative, collaborative, willing and able to work easily and synergistically with others.

Skills

• Strong human relationship skills and the ability to work with people from all backgrounds and cultures, internally and externally, with appropriate influence and ability to resolve project issues.
• Excellent verbal and written communications skills.
• A proactive approach to addressing issues before they become problems.
• A high energy level, excellent organization, and time management skills.
• A self-motivated individual who can work independently with minimal supervision.
• Skilled in Microsoft Office, AutoCAD, and Adobe Acrobat business software.
• Ability to work within a fast-paced, team-driven environment.
• Ability to handle pressured situations with professionalism and calm.
• A Bachelor’s degree, preferably in Mechanical, Electrical, or Mechatronics Engineering discipline.
• A team player, cooperative, collaborative, willing and able to work easily and synergistically with others.

Benefits

Yancey Bros. Co. offers a comprehensive benefits package including:

• Competitive Pay Structure
• Individual Bonus Opportunities Available
• Techician Tool Allowance
• Full Medical, Vision, and Dental coverage
• Employee Wellness Programs
• Paid Vacations and more.

Pay

Competitive Pay Structure

Schedule

Flexible Work Hours Including Weekends, Holidays, and Nights as Required by Workload and Customer Need.