Sonic Shift Manager

About the role

As a Shift Manager at Sonic Drive-In, you’ll lead a team, keep operations running smoothly, and help deliver the iconic Sonic experience guests love. This role offers paid training, shift meal discounts, medical, dental, and vision benefits, paid time off, and access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.

Responsibilities

• Lead a team of employees to ensure smooth operations and exceptional guest experiences.
• Oversee daily tasks such as ordering, inventory management, and cash handling.
• Ensure compliance with health and safety regulations.
• Train and develop team members to enhance their skills and performance.
• Handle customer complaints and resolve issues promptly.
• Manage inventory levels and order supplies as needed.
• Conduct shift handovers and ensure continuity of operations.

Requirements

• At least one year of supervisory experience in a food service (quick service preferred) or retail.
• Must be at least 18 years old.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Qualifications

• Passionate about delivering exceptional customer service.
• Strong leadership and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Positive attitude and willingness to learn and adapt.

Skills

• Leadership and supervisory skills.
• Customer service orientation.
• Time management and organizational skills.
• Physical stamina and manual dexterity.

Benefits

• Paid training.
• Shift meal discounts.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.