Shift Manager

About the role

The Shift Manager position at Mars Food in Greenville, MS is a shift-based, front-line operations people leader. This role focuses on improving Human Safety, Product Quality, and Product Cost Conversion while engaging and developing talent.

Responsibilities

• Manage associate relations issues and guide and direct the hiring, training, development, and motivation of Operations associates with minimum degree of unplanned support from the Operations Manager.
• Collaborate with the Area Leadership Team (Technical and Operations Area Owners) to create and execute the reliability strategy for the area.
• Coach operators and peers to build their technical, functional, and leadership capabilities to drive accountability in Safety, Quality and Food Safety, TRS, Autonomous Maintenance, and team engagement.
• Implement changes in methods, equipment, systems and organization, as needed, to assure that the objectives of the lines are met. Give input and recommendations for such changes by using a Continuous Improvement mindset.
• Mars Supply Excellence – Lead or participate in one or more MSE Pillars; Lead and support the implementation of Autonomous Maintenance (AM) and Autonomous Work Teams (AWTs) in area of responsibility; Lead key connection points and own reliability data collection accuracy.
• Associate Safety – Ensure safe working conditions as well as safe behaviors and mindsets through the direct implementation of Mars Safety programs and through driving a relentless focus among team of operators.
• Food Safety and Product Quality – Ensure the ongoing production of safe and defect free products consistent with the principles of Mars. HACCP proficiency is required; this manager owns ongoing training and championing of quality goals and improvements at the Shift level.
• Goal Setting and Measurement - With the general guidance of the Operations Manager, and/or the support of the Continuous Improvement Engineer, establish line and individual performance standards and goals, measure, control, take corrective action, and report results as appropriate.
• Troubleshooting – Utilize the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels.
• Escalations - Proactively identify risks and opportunities as well as reactively lead on-shift incident resolution when operators require additional support. Prioritize, assign resources against escalated issues, and make decisions to resolve escalated issues.
• Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken.
• Operations Strategy - Lead/participate in the implementation of improvement strategies that will help the performance of the team.
• Recruiting and Onboarding – Responsible for partnering with Talent Acquisition to recruit and select associates for operations roles, and responsible to onboard associates effectively.
• Engaging and Developing Associates- Create an engaging work environment measured by the Mars Associate Survey. Facilitate team-based Impact Plans and follow-through on actions to drive improvement.

Requirements

• Must have the ability to speak fluent English
• Excellent verbal and written communication skills
• Experience in the FMCG / Factory Operations industry desirable
• College Degree preferred
• Recent college graduates encouraged to apply!
• High School Diploma required
• Prior experience is a Manufacturing/Production environment is ideal

Qualifications

• Relocation may apply

Skills

• Strong leadership and coaching skills
• Ability to manage multiple priorities and adapt to changing environments
• Effective problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Knowledge of HACCP principles

Benefits

• Best-in-class learning and development support from day one, including access to our in-house Mars University
• Industry competitive salary and benefits package, including company bonus

Pay

Industry competitive salary and benefits package, including company bonus.

Schedule

Must have the ability to work a rotating schedule. Schedule flexibility may be required on occasion based on business needs.