Sonic Shift Manager
KBP Brands · Pleasant View, TN · 2 days ago
ManagementFull-time
About the role
As a Shift Manager at Sonic Drive-In, you’ll lead a team, keep operations running smoothly, and help deliver the iconic Sonic experience guests love. This role offers paid training, shift meal discounts, medical, dental, and vision benefits, paid time off, and access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.
Responsibilities
- Lead a team to ensure smooth operations and exceptional customer service.
- Train and develop team members to meet performance standards.
- Ensure compliance with health and safety regulations.
- Handle guest complaints and resolve issues promptly.
- Manage inventory and maintain cleanliness of the restaurant.
- Conduct daily meetings to discuss goals and address concerns.
Requirements
- At least one year of supervisory experience in a food service (quick service preferred) or retail.
- Must be at least 18 years old.
- Flexible availability, including evenings, weekends, and holidays.
- Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
Qualifications
- Passionate about delivering exceptional customer service.
- Natural leadership skills.
- Ability to work independently and as part of a team.
- Strong communication and problem-solving abilities.
Skills
- Leadership skills.
- Customer service orientation.
- Team management.
- Problem-solving skills.
- Time management.
Benefits
- Paid training.
- Shift meal discounts.
- Medical, dental, and vision benefits.
- Paid time off (PTO).
- Access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.
Pay
Details on pay are not specified in the job posting.
Schedule
Details on schedule are not specified in the job posting.