Jobs · Customer Service · Florida

Sommelier

Four Seasons · Palm Beach, FL · 1 wk ago
On-siteCustomer ServiceFull-time

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the location

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About The Role

The Sommelier is responsible for overseeing the daily wine program at Florie’s, including wine service, inventory management, staff education, guest engagement, and wine list development. This position works closely with restaurant leadership and culinary teams to ensure beverage offerings complement the dining experience while reflecting the philosophy and standards of Florie’s. This role is part of the Food & Beverage division and reports to the Director of Restaurants.

About Florie’s

Florie’s is an extraordinary culinary collaboration between Four Seasons and Chef Mauro Colagreco, whose acclaimed culinary philosophy blends Mediterranean inspiration with local ingredients and global influences. As the culinary centerpiece of Four Seasons Resort Palm Beach, Florie’s delivers a world-class dining experience that celebrates innovation, craftsmanship, and genuine hospitality. The Sommelier plays an integral role in enhancing this experience through thoughtful wine selection, pairing expertise, and personalized guest interactions.

Responsibilities

  • Lead and oversee all aspects of the Florie’s wine program, ensuring exceptional service and guest satisfaction
  • Provide expert wine recommendations and pairings that complement the culinary experience
  • Describe menu offerings, wine selections, and beverage pairings through engaging and detailed guest interactions
  • Build relationships with guests while anticipating preferences and creating personalized experiences
  • Manage and maintain wine inventory, cellar organization, and stock levels for Florie’s restaurant and lounge operations
  • Complete wine ordering and collaborate with vendors, suppliers, and distributors to maintain an exceptional wine collection
  • Assist in developing and refining wine lists that align with Florie’s culinary vision, guest preferences, and business objectives
  • Conduct wine tastings, educational experiences, and special events for guests
  • Lead wine education and training programs for restaurant and Food & Beverage teams
  • Ensure proper wine storage, handling, service temperatures, decanting procedures, and glassware standards
  • Collaborate with culinary leadership to develop food and wine pairing experiences
  • Monitor beverage sales performance and identify opportunities to drive revenue growth
  • Support operational leadership in maintaining outlet standards, service execution, and guest experience initiatives
  • Assist with reporting, inventory controls, procurement systems, and beverage-related administrative functions
  • Participate in regular operational meetings and contribute to ongoing service and product enhancements

Requirements

  • Sommelier certification required (Court of Master Sommeliers, WSET, or equivalent)
  • Previous experience as a Sommelier, Assistant Sommelier, or beverage leader in a luxury hotel, fine dining restaurant, or Michelin-recognized environment preferred
  • Strong knowledge of wine history, viticulture, vinification, sensory evaluation, wine service, and beverage laws
  • Comprehensive knowledge of food and wine pairing principles
  • Strong leadership, coaching, and employee development skills
  • Experience managing wine inventories, purchasing, and vendor relationships
  • Excellent communication, presentation, and guest engagement skills
  • Strong business acumen with an understanding of sales, inventory management, and profitability
  • Proficiency with Microsoft Office, POS systems, inventory systems, and procurement platforms
  • Ability to read, write, and communicate effectively in English
  • Passion for hospitality, continuous learning, and exceptional guest service

Benefits

  • Competitive Salary & Wages
  • Comprehensive Benefits Package
  • 401(k) Retirement Plan
  • Excellent Training and Development Opportunities
  • Complimentary Accommodations at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Schedule

Full-time leadership schedule with flexibility to work mornings, evenings, weekends, holidays, and special events as business needs require.

Candidates must have valid authorization to work in the United States at the time of application.

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