Jobs · Customer Service · New York

Sommelier

Colette · New York, NY · 3 wk ago
Customer ServiceFull-time

About the role

An experienced and highly collaborative Sommelier who supports the daily leadership of the beverage program within a refined private members club environment. This role requires an individual who leads with professionalism, consistency, creativity, and a commitment to excellence in both execution and team development. The Sommelier works closely with Executive Leadership and Front of House Management to deliver an elevated dining experience that reflects the discretion, sophistication, and hospitality standards of the company.

The ideal candidate thrives in fast-paced luxury environments, understands the importance of culture and accountability, and takes pride in being part of strong, respectful teams.

Responsibilities

  • Guide guests through the wine list, offering thoughtful, personalized recommendations
  • Manage by-the-glass and by-the-bottle service with polish and precision
  • Participate in monthly inventory
  • Properly select, prepare, and present glassware, decanters, and service items for wine service
  • Handle opening and closing side work, including stocking, inventory checks, and floor setup
  • Track and report wine lows, 86’s, and any corked or flawed bottles to the Beverage Manager
  • Log important member preferences and wine notes
  • Communicate key wine service updates to the Beverage Manager
  • Execute daily binning and re-stocking of bottles
  • Educate FOH staff on current by-the-glass selections, wine service, wine regions, and varietals
  • Cross-trained in the 12-seat omakase space, YŪGIN, providing the unique opportunity to master two different styles of service and work with two different wine lists

Requirements

  • Prior sommelier or advanced wine service experience in an upscale or fine dining setting
  • Strong working knowledge of wine regions, varietals, and service standards
  • WSET, Court of Master Sommeliers, or equivalent certification a plus
  • Excellent guest interaction and communication skills
  • Highly organized, detail-oriented, and dependable
  • Must be able to work evenings, weekends, and holidays as needed
  • Must be comfortable lifting cases of wine/liquor
  • Must meet minimum age requirements to serve alcohol in this jurisdiction

What We Value

At Coco’s at Colette, we value individuals who lead with integrity, operate with professionalism, and believe true hospitality is built through collaboration, consistency, and genuine care for both guests and team members. We are committed to creating an environment where excellence is the standard and where thoughtful leadership has a direct impact on the member experience.

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