Sommelier
BHC · Charleston, SC · 3 days ago
On-siteManagementFull-time
About the role
At Sorelle, hospitality is at the heart of everything we do. We are seeking a passionate, knowledgeable, and service-driven Sommelier to join our team and help create memorable dining experiences through exceptional wine service, leadership, and guest engagement. As a Sommelier, you will serve as a key member of the dining room leadership team, guiding guests through our wine program, supporting operational excellence, and contributing to the ongoing development of our service culture. This role requires a strong foundation in fine dining, advanced wine knowledge, and a genuine commitment to hospitality.
Responsibilities
Guest Experience & Wine Service
- Deliver warm, welcoming, and personalized hospitality to every guest.
- Recommend, present, and serve wines in accordance with Sorelle's service standards.
- Guide guests through menu and wine selections with confidence and expertise.
- Anticipate guest preferences, dietary needs, and special requests.
- Monitor guest satisfaction and proactively resolve service opportunities.
- Support VIP experiences and special dining events.
Dining Room Operations
- Maintain an organized, polished, and guest-ready dining room environment.
- Support overall service flow and operational excellence.
- Assist with greeting, seating, food delivery, and tableside service as needed.
- Ensure consistent execution of food, beverage, and hospitality standards.
- Collaborate closely with Front and Back of House teams to deliver seamless service.
Wine Program Management
- Maintain wine cellar organization and inventory accuracy.
- Ensure proper storage, rotation, and quality of all wine products.
- Continuously expand knowledge of the wine list, menu offerings, and industry trends.
Training & Leadership
- Lead wine education and product knowledge training for the service team.
- Train and mentor new team members during onboarding.
- Participate in pre-shift meetings and menu education sessions.
- Support leadership efforts in coaching, developing, and elevating team performance.
Requirements
- 3–4 years of fine dining or sommelier experience.
- Advanced knowledge of wine, food pairings, and fine dining service.
- Strong communication and interpersonal skills.
- Ability to confidently describe menu offerings and make thoughtful recommendations.
- Strong organizational skills and attention to detail.
- Proficiency with POS systems and Microsoft-based applications.
- Professional appearance and adherence to grooming standards.
- High school diploma or equivalent.
- Must meet the legal age requirement to serve alcohol.
Preferred Qualifications
- 5+ years of progressive dining room experience.
- Court of Master Sommeliers Level II Certification.
- Extensive food and wine knowledge with a passion for continuous learning.
- Demonstrated leadership and mentoring experience.
Physical Requirements
- Ability to regularly lift and carry up to 30 pounds.
- Ability to push or pull equipment with assistance.
- Ability to bend, reach, and work efficiently in confined service areas.
- Ability to work in varying temperatures, including kitchen and storage environments.
- Continuous visual, verbal, and auditory engagement required for guest interaction and service execution.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.