Solutionthealth - Epic Applications Analyst 1-4 (EpicCare Ambulatory) - Full Time

About the role

We are seeking an Epic Application Analyst for the following applications: EPIC Ambulatory.

Responsibilities

• Independently research and configure systems to improve processes, add efficiencies, and promote patient safety.
• Leverage applicable clinical/business knowledge, expertise, and licensure to inform workflow, system design, and support end users.
• Embrace change positively, seek process improvements, and demonstrate innovative thinking.
• Take responsibility for actions, correct mistakes, and adhere to service excellence standards.
• Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support.
• Demonstrate general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy, and evaluate ongoing maintenance needs.
• Manage projects effectively, understand system development life cycles, and follow project management principles.
• Create and maintain thorough documentation, develop test scripts, and ensure builds meet departmental standards and end user approval.

Requirements

• 4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree.
• Training in, or demonstrated aptitude in analytical abilities required as appropriate for role area. Experience as analyst implementing and testing vendor packaged software applications OR healthcare operational experience in area of application preferred or required depending on Analyst level.
• Certification requirements and depth of Epic experience varies depending on the Analyst level. All analyst levels require prior Epic experience (end user or analyst). Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. If Epic training is required, results must meet department expected outcomes regarding completion time frame, overall scoring, and other aspects of training status completion.
• Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required. Experience in a healthcare setting required. Active vendor training status required.
• Can work under pressure with competing priorities and rapidly changing situations.
• Must be able to complete work through continuous use of a computer to perform job responsibilities.
• Must be able to communicate frequently and effectively with others verbally, in writing, and by virtual meetings (including camera).

Qualifications

• Strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
• Experience in a healthcare setting required.
• Active vendor training status required.

Skills

• Strong critical thinking and problem-solving skills.
• The ability to build partnerships with customers and colleagues at all levels.
• General knowledge of systems development life cycle.
• Project management principles.
• Documentation and testing.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees.
• Short-term disability, long-term disability, and life insurance coverage.
• Competitive pay.
• Tuition Reimbursement.
• 403(b) Retirement Savings Plan.

Pay

Competitive pay.

Schedule

General schedule Monday-Friday, Eastern time business hours with some flexibility. This position participates in an on-call rotation to support application needs. Occasional requirements to cover special events/staff requirements during hours outside those generally worked may be necessary. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.