Solutions Specialist II - Switchgear

There’s a place for you at World Electric—a career here is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building, you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives.

About the role

The Solutions Specialist delivers exceptional support to customers and vendor partners by providing accurate, timely, and effective solutions. This role is responsible for developing and maintaining long-term business relationships, identifying new sales opportunities, and driving revenue growth within the switchgear business. Through technical expertise, strategic account management, and a commitment to customer satisfaction, the Switchgear Sales professional contributes to the achievement of overall sales objectives and the continued growth of the organization.

Responsibilities

• Develop new business opportunities while growing and maintaining relationships with existing customers within the assigned territory.
• Partner with Outside Sales Representatives to identify and capitalize on gear opportunities, provide product guidance, and support customers throughout the sales process.
• Maintain comprehensive knowledge of assigned and prospective accounts, including their products, operations, and service requirements, to identify opportunities for revenue growth and customer satisfaction.
• Track and document bid activity, sales performance, bid outcomes, sales objectives, and competitive market intelligence.
• Analyze market trends, customer needs, and competitive conditions within the assigned territory to identify growth opportunities and support strategic planning.
• Manage vendor relationships and collaborate closely with key gear suppliers to support business objectives, product availability, and operational efficiency.
• Ensure all bids and proposals are accurate, complete, and compliant with customer specifications and mandatory requirements.
• Provide technical support and product expertise to customers, leveraging industry knowledge to deliver value-added solutions and drive sales growth.
• Support and strengthen strategic initiatives with key customer accounts to enhance long-term partnerships and business development opportunities.
• Assist in the training and development of Inside Sales and Counter Sales associates by sharing product knowledge, sales best practices, and customer service expertise as needed.

Requirements

• High school diploma or equivalent combination of education and experience; bachelor’s degree is highly desired but not required.
• Previous sales experience.
• Gear industry experience.
• Ability to read blueprints and specifications to provide expert consultation on sales opportunities.
• Self-starter with the ability to work independently and with little supervision.
• High energy individual with the ability to work with a wide range of personalities.
• Ability to adapt to a fast-paced, changing environment and approach challenges with creativity and resourcefulness.
• Strong communication and interpersonal skills.
• Initiative and self-direction; ability to apply knowledge and make sound judgment to effectively resolve issues.
• Strong time management and organizational skills.
• Excellent customer service skills.
• Ability to establish strong working relationships with co-workers and management.

Benefits

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition reimbursement
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.