Solutions Engineering Integration Specialist

Responsibilities

• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
• Support the integration of Echodyne’s solutions with 3rd party integrators, to include Command and Control (C2) platforms, Video Management Platforms (VMS), autonomous platforms, etc.
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
• Participate in post-demo data analysis and report creation.
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
• Up to 50% travel may be required.

Required Skills / Experience

• Proven track record of learning a technical product and conveying the value of that product to potential customers.
• An entrepreneurial spirit and a customer-first orientation. Willingness to roll up your sleeves and do whatever it takes to get the job done.
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.

Desired Skills / Experience

• Experienced in coordinating efforts across teams and organizations.
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
• Experience with Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
• Experience conducting basic data plotting and analysis.
• Experience with basic networking and Wireshark.
• Experience with scripting in one or more of the following: C/C++, Python, C#.

Qualifications

• 5+ years of experience supporting field deployed sensors/hardware
• 3+ years of experience in a quota-carrying technical role (Pre or post-sales)
• 2+ years of experience with software APIs
• TRAVEL: Travel as required, both air and ground; up to 50%

Pay Range

This is an exempt position. The pay range is from $100,000 to $120,000 base plus commission.

Benefits

• RSU (Restricted Stock Units)
• Generous Benefits:
• Fully-paid medical, dental, and vision insurance premiums for you
• Choice of PPO or HDHP/HSA
• Virtual Care – 98Point6
• Employee Assistance Program
• Mental Health coverage through Springhealth & Talkspace (Premera)
• Travel Assistance Insurance
• Company Paid Life Insurance
• Company Paid Short & Long Term Disability
• Flexible PTO (exempt) / 15 days per year (non-exempt)
• 401(k) match
• Pet Insurance
• Prepaid Legal Program
• Commuter Benefits