Solutions Engineer, Software

About the role

You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.

Responsibilities

• Provide technical leadership for engineering teams building the capabilities that enable the sale and service of our insurance products on external storefronts.
• Help build the internal infrastructure — AI-ready documentation, an internal MCP catalogue, multi-agent delivery patterns — that lets our engineers move from implementer to orchestrator.
• Help design the external MCP interface that lets partner agents discover and consume our capabilities directly.
• Shape both sides of the same transformation on a mission-critical platform that powers insurance sales across all distribution channels.

Requirements

• Ten years of related software engineering experience
• A comprehensive understanding of agile environments
• Extensive knowledge of contemporary frameworks and emerging technologies, including hands-on exposure to agentic coding tools (e.g., Claude Code, GitHub Copilot agents)
• A history of practicing DevOps and SecOps
• A strong background in business operations and strategies, including knowledge of global business and technology trends

Qualifications

• Strategic partner: You take the big picture view, whether you're defining architecture roadmaps for agentic delivery or maintaining critical relationships with vendors and business partners.
• Motivated mentor: Exercise your technical chops while coaching junior software engineers through the shift from writing code to orchestrating the agents that write it.
• Systems-level engineer: Working hand-in-hand with your business partners, you'll develop technical requirements and design multi-agent architectures and agent-readable API surfaces that are robust and flexible.
• Forward thinker: Leading by example, you'll promote a culture of experimentation — finding ways to responsibly accelerate the adoption of agentic tooling and translate it into measurable delivery and partner-distribution gains.

Skills

• Solid negotiation, facilitation, consensus building and influencing capabilities
• Ability to identify patterns and problems across teams and deliver effective solutions
• Openness and adaptability to respond to fast-moving circumstances
• A design thinking and test-driven development mindset
• Excellent oral and written communication skills, and an aptitude for working in teams
• High Proficiency with cloud-based providers and containerized solutions (AWS, Cloud Foundry, Kubernetes)
• High level proficiency in creating applications with a high degree of observability (DataDog, Open Telemetry)
• Familiarity with event-based architectures and integration with API first microservices
• Familiarity with agentic architecture patterns (MCP, orchestrator/sub-agent design, multi-agent coordination) or strong motivation to build this fluency quickly
• Ability to write and structure technical documentation for machine reasoning, not just human readers
• Working knowledge of cyber security concerns, from access control and authentication to secured SDLC processes
• Familiarity with the ACORD data structures and experience modeling insurance transactions following ACORD conventions is preferred

Benefits

We encourage you to apply and bring your expertise if you’re a:

• Strategic partner
• Motivated mentor
• Systems-level engineer
• Forward thinker

Pay

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Schedule

This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We encourage you to apply and bring your expertise if you’re a:

• Strategic partner
• Motivated mentor
• Systems-level engineer
• Forward thinker

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

We are an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices CaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco