Solutions Engineer (Robotic Process Automation RPA)

About the role

The Solutions Engineer (RPA) designs, develops, tests, implements, and supports automation solutions that improve business processes across multiple systems and applications. The role partners with business stakeholders to understand automation opportunities, translate requirements into scalable solution designs, and deliver robotic process automation, low-code applications, and orchestrated workflows.

Responsibilities

• Partner with business stakeholders to identify, clarify, and prioritize automation opportunities by assessing business processes, expected outcomes, system dependencies, and operational needs.
• Define technical, operational, and user requirements and translate them into practical automation solution designs, reusable components, workflows, and documentation aligned to business requirements.
• Design, develop, test, implement, and document automation solutions, including robotic process automation bots, low-code applications, and orchestrated workflows that interact with multiple systems and applications.
• Apply robotic process automation, low-code, AI-enabled workflow, machine learning, and agent-based automation concepts to simplify processes, improve efficiency, and support scalable business operations.
• Deliver automation solutions through development, testing, deployment, stabilization, and optimization activities while addressing performance, reliability, maintainability, and operational stability requirements.
• Apply and contribute to automation standards, frameworks, governance practices, and reusable development approaches to support scalable, maintainable, and consistent automation delivery.
• Use AI-assisted development tools to support solution design, code development, testing, documentation, and continuous improvement of automation delivery processes.
• Monitor and support automation scheduling and control room operations, including performance tracking, issue troubleshooting, schedule coordination, stakeholder communication, and production support.

Requirements

• Bachelor's Degree or equivalent experience in Computer Science, Engineering, Information Systems, or related field required
• 2+ years in automation development, application development, or related technical field required
• Knowledge of robotic process automation platforms, low-code platforms, workflow automation tools, and related development practices, including Microsoft Power Platform, Blue Prism, Alteryx, or comparable technologies.
• Experience using programming, scripting, data, or application development languages and tools such as SQL, Python, .NET, Java, or equivalent technologies to build or support automation solutions.
• Experience analyzing business processes, documenting requirements, translating stakeholder needs into technical designs, and developing solutions that improve process efficiency, reliability, and user experience.
• Knowledge of automation lifecycle practices, including solution design, testing, deployment, documentation, monitoring, troubleshooting, control room support, and continuous improvement.
• Experience applying AI-enabled tools, intelligent workflows, machine learning concepts, or agent-based automation concepts to improve solution development, documentation, testing, or business process outcomes.

Qualifications

• RPA platform certification or relevant automation/low-code certification preferred

Skills

• Strong understanding of automation platforms, scripting concepts, artificial intelligence-enabled tools, and control room operations.
• Ability to apply working knowledge of automation platforms, scripting concepts, artificial intelligence-enabled tools, and control room operations to improve process efficiency, reliability, and user experience.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Pay

The anticipated base pay compensation range for this position is $73,400.00 – $122,300.00. This role is eligible for an incentive target of up to 5 %, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Schedule

This position works hybrid 2-3 days per week from one of the following offices: Lake Forest, IL, downtown Chicago, IL, or Janesville WI.