Solutions Engineer, Enterprise - US East

About the role

Kentik is seeking a Solutions Engineer to support our growing sales team and help bring the Kentik solution to market. This role offers the opportunity to work with one of the most important technical teams in the company, collaborate with leading engineers, and contribute to shaping the product strategy.

Responsibilities

• Manage all technical aspects of the sales process including product demonstration, proof of concept, customer on-boarding, and feature requests
• Respond to RFIs, RFPs, and RFQs
• Aid marketing in expanding product marketing collateral to help close sales opportunities
• Champion listening to customer requirements to channel product feedback and feature requests to the product management organization
• Collaborate with Customer Success to conduct post-sales engineering check-ins with customers, maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
• Work in tandem with the account team to meet or exceed monthly, quarterly, and annual booking objectives
• Frequent travel (30%+) required, often on short notice, including regular onsite meetings with current and prospective customers

Requirements

• 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
• Must be located on the U.S. East Coast
• Strong verbal and written communication skills
• Experience managing Cisco/Juniper routers and your own Linux servers
• Strong understanding of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP, SNMP) and their use for infrastructure design and operations
• Programming proficiency in a scripting language
• Understanding of DDoS attacks and basic mitigation methods

Qualifications

• Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

Benefits

The true meaning of Kentik is visibility. We're committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don't look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.

Pay

The base salary range for this position is: $140,000 - $175,000, with an expected overall targeted earnings (OTE) range of: $200,000 - $250,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to: Experience with the skill sets required for success, Demonstrated competencies and potential.

Schedule

We are a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We're very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik.