Solutions Engineer | East or Central US | Remote

About the role

The Commercial Solutions Engineering team at Grafana Labs is responsible for educating potential and existing customers to ensure they are happy and successful. This role involves partnering with the Sales team, delivering product and technical presentations, and driving product conversations based on customer needs.

Responsibilities

• Partner with the Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to potential and existing customers
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

Requirements

Located on the East Coast or Central Region of the US, 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space. Right now, we need team members that can hit the ground running.

Qualifications

• Self-motivated, initiative, creative, and willing to take on new challenges
• Strong written and oral communication skills to collaborate with internal teams and customers
• Able to articulate the technical advantages of Grafana Labs' products
• Able to solve technical challenges and bring creative solutions to customers
• Able to work in a remote, international team environment

Skills

• Technical mindset and a desire to grow technically
• Experience with Open Source technologies or in the Metrics/Monitoring space
• Ability to work independently and as part of a team

Benefits

• Flexible work schedule
• Remote-first company culture
• 30 days of annual leave per year
• 3 days of annual leave reserved for Grafana Shutdown Days

Pay

The On-Target Earnings (OTE) compensation range for this role is $182,000 - $226,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.

Schedule

Full-time position.