Solutions Engineer

About the role

Join the leading performance-driven advertising company, Taboola, as a Solutions Engineer in New York City. Work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. Responsibilities include onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices, and optimization strategies.

Responsibilities

• Owning responsibility for end-to-end technical onboarding processes, Taboola pixel implementation, conversion tracking, performance and health analysis.
• Performing technical troubleshooting to identify and proactively solve issues.
• Performing end-to-end campaign performance analysis, and provide delivery and optimization recommendations to cross-functional stakeholders and clients, to increase revenue and KPI attainment.
• Designing methodologies and tools to improve customer service and troubleshooting ability.
• Building an in-depth knowledge of Taboola advertising products, and how they can be used to meet a wide range of marketing objectives.

Requirements

• 3+ years of experience in a Solutions Engineer, Sales Engineer, or Technical Account Manager role.
• Experience in tracking implementation methods (e.g., Shopify, WordPress, DCM).
• Experience working with SQL, Google Analytics, APIs and Mobile SDKs.
• Proven ability to strategically evaluate and drive client success through sales techniques such as effective questioning, objection handling, and competitive selling.
• Strong customer service skills and demonstrated ability to build effective relationships.
• Excellent written and verbal communication skills, and ability to translate technical investigations and analysis into actions for non-technical stakeholders.

Qualifications

• Bonus points if you have experience working with Google Tag Manager and mobile measurement partners (e.g., Appsflyer, Adjust, Kochava, Branch).
• Experience working experience with JavaScript and CSS/HTML.

Skills

• Great communication and presentation skills.
• Ability to understand all technical aspects of our client's goals and objectives.
• Fast learner and able to ramp up on the changing needs of the platform.
• Continuous learning and adaptability to change are critical parts of the job.

Benefits

• Comprehensive benefits (health, dental, vision, 401k matching).
• Pre-tax commuter benefits.
• Fully stocked kitchen.
• Variety of gym partnerships.
• Hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Pay

The pay offered may vary depending on several factors such as location, job-related knowledge, skills, and experience. We may offer several perks as part of the compensation package that include a discretionary bonus, equity, flexible PTO, medical/dental/vision insurance, a competitive 401(k) match, paid parental leave, and more. Base Salary Pay Range: $95,000 USD - $109,000 USD.