Solutions Engineer

About the role

The Solutions Engineer will interface with customers to identify their needs and collaborate with various engineering and operation departments to ensure a plan is in motion to improve the customer’s experience. This position requires high-level thinking to architect solutions across a variety of hardware and a passion for focusing and committing. Working on this technology, you will have the opportunity to have a major impact on the implementation and quality of Quvia's next generation products.

What You'll Do

• Collaborate with sales and product teams to understand customer requirements and design tailored satellite communication solutions.
• Conduct site surveys and feasibility studies to determine the best solutions for new customers.
• Oversee the installation, configuration, and testing of Quvia systems across different business verticals.
• Troubleshoot complex issues during the POC phase and work with customer, QA and Engineering teams to deploy fixes as needed.
• Develop and maintain comprehensive documentation for all solutions and services provided.
• Act as a technical advisor to customers, offering guidance on best practices and optimal usage of terrestrial and satellite communication systems.
• Conduct training sessions and workshops for customers and internal teams on the operation and maintenance of Quvia products and their value proposition.
• Stay updated on the latest advancements in Quvia systems.
• Cook up with cross-functional teams, including sales, product management, systems, engineering, QA, and service delivery, to ensure successful project execution.

What You’ll Need

• Bachelor’s or Master’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.
• At least 3 to 5 years of experience in satellite and terrestrial communications, with a focus on multi-link architecture.
• At least 3 to 5 years of previous experience with networking concepts and RF engineering.
• Proven knowledge and understanding of managing virtual infrastructure using VMware vSphere, Hyper-V, or KVM.
• Experience with Next-Generation Firewalls (NGFW) and SD-WAN platforms such as Palo Alto, Fortinet, Cisco (Meraki/Viptela), or similar enterprise solutions.
• Satellite communication (SATCOM) systems knowledge and experience is a plus.
• A thorough understanding of computer hardware, and operating systems.
• Experience with automating workflows to support demos and any other ad-hoc activity during POCs.
• Strong communication and interpersonal skills, with the ability to effectively convey technical information to non-technical stakeholders.
• Project management experience and the ability to handle multiple tasks simultaneously.

What We'll Offer

• Connectivity and content engineering and business knowledge.
• Opportunity to work in cross-functional teams.
• Competitive Salary.
• 401(k) with 100% match up to 4.0% after one year of service.
• Competitive health benefits, including optical and dental.
• Life Insurance.
• Performance Bonus.
• Flexible paid time off policy.
• Monthly Phone Allowance.