Solutions Engineer

About the role

Solutions Engineers at Miter play a critical role in helping construction contractors build with confidence. They diagnose and resolve technical roadblocks during customer implementations, partner with Launch Managers, Product, and Engineering teams, and support pre-sales activities. The role requires strong technical skills, clear communication, and the ability to solve complex problems.

Responsibilities

• Diagnose and resolve technical roadblocks during customer implementations — including configuration challenges, integration issues, and complex workflow design
• Partner with Launch Managers, Product, and Engineering to scope technical requirements, evaluate feasibility, and implement lightweight solutions when possible
• Support pre-sales by participating in technical discovery, evaluating integration requirements, and delivering tailored demos for complex prospects
• Build and maintain internal documentation on integration patterns, product workflows, and recommended technical configurations to scale knowledge across the team
• Develop repeatable approaches for common technical challenges so the broader team can move faster

Requirements

• 2-3+ years in a customer-facing Solutions Engineer or technical implementation role
• Experience working with APIs and system integrations, with the ability to analyze and design data flows across multiple platforms
• Strong troubleshooting skills across technical workflows and configurations, including comfort reading and interpreting API specs and technical documentation
• The ability to explain complex technical concepts clearly to both technical and non-technical audiences
• A strong cross-functional collaborator — comfortable working across Product, Engineering, Sales, and Launch
• Calm under pressure with a bias toward practical, scalable solutions and comfort navigating ambiguity
• Experience with construction industry software, accounting systems, or ERP integrations (e.g. NetSuite, Sage, Viewpoint) is a plus

Qualifications

• Technical degree or equivalent experience
• Proven track record of success in a technical role
• Passion for solving complex problems and building scalable solutions

Skills

• APIs and system integrations
• Data flow analysis
• Technical troubleshooting
• Clear communication
• Collaboration across teams
• Construction industry software

Benefits

• Competitive Compensation
• Medical Insurance
• 401(k) Retirement Plan
• Flexible PTO
• Parental Leave
• Learning & Development
• Office Extras
• Community
• Hybrid vs. Remote Approach

Pay

$140K - $160K

Schedule

Hybrid or Remote