Solutions Engineer

About the role

Over the last two decades, we've seen several waves of software deployment models, from on-prem to SaaS to bespoke platforms. With each wave came new deployment roles: implementation managers, solution engineers, and forward-deployed engineers. Now, we believe a new phase is emerging: one defined not by implementing software, but by deploying intelligence.

Responsibilities

• Ensure seamless technical integration of Basis into customers' workflows
• Own the critical connections that power our platform
• Serve as the bridge between customer needs and our engineering team

Location

NYC, Flatiron office. In-person team. Ideally, you will have the following experience:

Requirements

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles
• Strong SQL proficiency for data analysis and troubleshooting
• Experience with API integrations, particularly in financial services or enterprise SaaS
• Track record of managing multiple technical deployments simultaneously
• Experience leading technical troubleshooting calls with customers and internal IT teams
• Experience with enterprise data integrations and connectivity solutions is a plus