Solutions Consultant

About the role

The Solutions team at Stord leverages deep technical and operational expertise to uncover customer requirements, translate them into impactful solutions, and gain stakeholder buy-in through compelling presentations and demonstrations. We are seeking a Solution Consultant to join our team.

What You'll Do

• Engage with sales prospects and lead conversations around our technology platform, including demos, integrations, solution design, and RFP responses.
• Create compelling presentations and documents that clearly communicate the value proposition and ROI of our software, fulfillment, and parcel solutions.
• Build strong relationships with prospects and customers, serving as a trusted advisor who designs, recommends, and supports the implementation of tailored solutions.
• Develop deep expertise in Stord’s OMS and WMS, including understanding user needs (current and future), competitor offerings, market trends, and how these products fit within the broader Cloud Supply Chain.
• Partner with GTM teams to advance opportunities through the sales cycle—discovery, pricing, RFP responses, internal approvals, presentations, and close.
• Lead the discovery of customer requirements, document technical solutions and timelines, and ensure a smooth handoff to implementation teams for OMS/WMS deployments.
• Stay current on the product roadmap and vision, serving as the voice of the customer to provide actionable feedback to product and engineering teams.
• Establish and share best practices for documentation, process, and collaboration within the Software Solutions team.

What You'll Need

• Passion for building high-quality solutions and delighting customers.
• Bachelor’s or Master’s degree in Supply Chain, Industrial Engineering, Operations Management, or a related technical field.
• 2+ years of experience in Pre-Sales, Solutions Engineering, Sales Engineering, Implementation, Consulting, or a related role within a startup or high-growth environment.
• Proven ability to manage multiple proposals with varying requirements, priorities, and timelines; highly organized and detail-oriented.
• Strong communication skills with the ability to navigate both technical and functional discussions and clearly articulate value propositions to diverse audiences.
• Experience engaging cross-functional teams (sales, product development, operations) and translating complex business and technical details effectively.
• Solid understanding of supply chain challenges and how technology enables competitive advantage by solving them quickly and effectively.
• Familiarity with Ecommerce, Order Management, Inventory Management, Warehouse Management, ERP, and/or Distributed Order Management software.
• Bonus points for prior startup experience, logistics or broader supply chain experience, familiarity with platforms like Shopify, NetSuite, or SPS Commerce, hands-on experience with APIs, Postman, or similar tools to stage data for customized software demonstrations, knowledge of API protocols (REST, GraphQL, SOAP) and/or EDI transactions (940, 943, 944, 945, 850, 856, etc.).