Solutions Architect , WWPS SA - NPO - Engaged

About the role

The Senior Solutions Architect will partner with the AWS U.S. Nonprofits (NPO) General sub-vertical Sales team and serve as the single point of technical-advisor accountability for three NPO territories.

Responsibilities

• Lead end-to-end customer engagements on Deep + Focus nonprofit accounts — discovery, architecture review, proof-of-concept design, pilot execution, statement-of-work scoping input, and production-launch handoff — operating as the customer's primary AWS technical advisor.
• Prioritize and manage 367+ active opportunities through the AWS sales-stage funnel from Prospect / Qualified into Technical Validation, Business Validation, and Committed.
• Own architectural-advisor altitude on the territory's Deep + Focus accounts — including the 6 Deep + Focus accounts in the GEN-01 territory alone — by participating in director-, VP-, and executive-altitude technical conversations, contributing to customer-facing roadmap and reference-architecture documents, and earning trust as the AWS technical voice the customer brings to its hardest decisions.
• Apply the AWS GenAI Innovation Center (GenAIIC) accelerator mechanism combined with the AI Development Life-Cycle (AIDLC) framework to convert GenAI proof-of-concept engagements (Amazon Bedrock, AgentCore, Quick, Amazon SageMaker) into production-launched customer outcomes.
• Cover the four NPO operating pillars with technical depth and credibility:
• Cloud Migration (AWS Migration Acceleration Program — MAP, MAP-Lite, RAPID; VMware migrations; mainframe modernization)
• Professional Services delivery (architecture input on >$100k SOWs; LZA + landing-zone work; security-agent and data-pipeline projects)
• Generative AI Full-Stack (Bedrock, AgentCore, Q Developer, Quick, GenAIIC PoCs)
• Amazon Connect contact center modernization (cloud call-center migrations from Genesys, FICO, on-prem voice platforms)
• Execute a recurring Sales-SA partnership cadence with AE Manager and the AE bench — weekly deal reviews, monthly business reviews, and quarterly forecasting cycles — modeled on the proven Sales-SA operating models running on the AWS NPO sub-verticals.
• Contribute to the AWS NPO Technical Field Community (TFC) — participate in the bi-weekly Kiro demo-build program, the GenAI Accelerator Initiative, and other org-wide TFC programs that scale your impact beyond your own territories.
• Mentor and collaborate with peer Solutions Architects across the NPO SA org — sharing customer-engagement patterns, technical-architecture decisions, GenAI accelerator outcomes, and Sales-SA partnership lessons learned with peer SAs on the broader NPO sub-verticals.
• Travel approximately 20-30% within the United States to customer sites for in-person executive briefings, customer workshops, on-site architecture reviews, and AWS / nonprofit industry events such as AWS Imagine for Nonprofits.

Qualifications

• 5+ years of customer-facing technical-advisor or Solutions Architect experience
• Deep multi-service AWS technical breadth (Compute, Networking, Security, Databases, plus a specialty in GenAI / Migration / Data & Analytics / Modern App Dev)
• The judgment to run multiple complex customer engagements concurrently without per-deal escalation
• Prior nonprofit, public-sector experience is a strong plus
• Hands-on experience with GenAI delivery on Amazon Bedrock / AgentCore, AWS Migration Acceleration Program (MAP, MAP-Lite, RAPID), or Amazon Connect contact center work