Solutions Architect - United States, Remote
Solutions Architect
Compensation: $109,500-$185,000 + 20% variable pay
- Experience with mobile app development or its processes
- Experience with shell scripting
- Experience setting up CI pipelines
- General knowledge of DevOps best practices
- Experience working with cross-functional teams
- A high level of accuracy and attention to detail
- Excellent communication and interpersonal skills
- A proven track record of building and nurturing customer relationships
- A driven, enthusiastic, and “can do” attitude coupled with the desire for end-to-end ownership
- Advanced technical skills to confidently discuss customer needs and business goals
- A desire for continued learning
- Fluent written and spoken English
- Excellent problem-solving and communication skills
- A willingness to travel onsite with clients as needed
What Would Really Knock Our Socks Off
- Experience in a Solutions Architect or as a Pre or Post-Sales Engineer role at a technology company
- Track record of public thought leadership
- Start-up or scale-up experience
- Understanding of computer networking
Key Responsibilities
- Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements
- Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices
- Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap
- Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD
- Act as technical escalation point for the global support team
- Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts
- Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers
- Build deep relationships with technical champions within our customer base to enable them to become company advocates
- Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution
- Help shape and execute on our strategies that lead to strong user adoption
Qualifications
- 5+ years experience in software development
- Experience with shell scripting
- Experience setting up CI pipelines
- General knowledge of DevOps best practices
- Experience working with cross-functional teams
- A high level of accuracy and attention to detail
- Excellent communication and interpersonal skills
- A proven track record of building and nurturing customer relationships
- A driven, enthusiastic, and “can do” attitude coupled with the desire for end-to-end ownership
- Advanced technical skills to confidently discuss customer needs and business goals
- A desire for continued learning
- Fluent written and spoken English
- Excellent problem-solving and communication skills
- A willingness to travel onsite with clients as needed
About Bitrise
Bitrise is a continuous integration and delivery platform, built by and for mobile app developers. Our mission? To help everyone build and operate better mobile apps. By streamlining, automating and optimizing recurring mobile development processes, we free up time and resources for creative, interesting and impactful development tasks, resulting in better, faster releases.
As a successful graduate of Y Combinator, we are born of the same DNA as Airbnb, Reddit and Dropbox. Since Bitrise was launched in 2015, we have grown exponentially: Today, tens of thousands of developers release apps via Bitrise that end up on billions of mobile devices around the world.
Some of the teams who already trust us are Tripadvisor, Shopify or GoDaddy.