Solutions Architect II

About the role

The Solutions Architect II plays a key role in shaping the vision and architecture of Ellucian's solutions across multiple products. This role focuses on designing, supporting, and implementing best practice solutions throughout the project lifecycle, ensuring alignment with customer business goals and requirements.

Responsibilities

• Analyze business objectives and desired outcomes, ensuring alignment with customer goals
• Design and convey comprehensive business architecture, including both technical and functional solutions, from concept through implementation
• Identify and standardize solutions within the Ellucian ecosystem, ensuring alignment with best practices and the product roadmap
• Support the Enterprise Architect in defining and articulating value propositions
• Lead cross-functional implementations, focusing on areas like Student Information Systems (SIS), Finance, HR, and ensuring SaaS extensibility is maximized for customer success
• Facilitate service solutions sessions, guide capability teams through process mapping, and enhance customer experience through standards and best practices
• Collaborate with project management to define and execute delivery models, mitigate risks, and develop materials such as solution architectures, and statements of work
• Participate in governance and assurance activities, ensuring solutions are implemented as designed and assess ongoing success for continuous improvement
• Mentor new team members on capability-driven service delivery practices, balancing strategic and tactical considerations
• Contribute to the enhancement of Ellucian’s global architecture repository, supporting time-to-value and outcome-driven methodologies

Requirements

• Preferred 5+ years of broad solution delivery experience at multiple higher education institutions in the U.S., with expertise in cross-functional areas such as Student Information Systems (SIS), Finance, and HR
• Technical Background: Comfortable with and have past experience in technical implementation, with the ability to architect multiple functional and technical areas
• PREFERRED: In-depth knowledge of Ellucian ERP delivery practices and an understanding of its role within the broader Ellucian solution landscape
• PREFERRED: Passionate about learning and implementing new tools and technologies into the projects
• Innovation and Creativity: A positive, self-motivated, team-oriented individual with the ability to innovate and create new delivery methodologies to transform higher education effectiveness
• PREFERRED: Prior experience in a customer-facing position across multiple organizations
• Communication and Collaboration: Superior relationship-building skills, exceptional interpersonal, written, and oral communication skills, with an emphasis on collaboration and follow-through
• Able to articulate value and ROI for customers around a variety of software and services solutions
• Nice to have: Business acumen and commercially astute, with a broad understanding of solutions and what they deliver for institutions to drive profitable growth
• Able to articulate value and ROI for customers around a variety of software and services solutions
• Implementation Planning: Ability to develop detailed implementation plans based on capability-driven delivery methodologies
• Previous experience successfully launching newly created service portfolio into the marketplace preferred