Solutions Architect, Enterprise Hunter

Responsibilities

• Be a key member of a Stripe account team with deep involvement in defining the customer strategy
• Identify and close new complex opportunities, and accelerate solution adoption
• Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges
• Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritize for delivery
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success

Qualifications

• 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise
• Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities
• A thorough understanding of the software development lifecycle and API architectures
• A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus
• Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Passion to take on ownership and drive change in a constantly evolving environment
• Superior verbal and written communication skills in English
• Ability to travel per business needs