Solutions Architect

The Role

As a Solutions Architect, you will play a critical role in being a strategic problem-solver to custom fit Rogo’s cutting-edge AI platform for elite financial institutions. You will work closely with customers to design scalable and secure cloud solutions, ensuring seamless integration with their existing infrastructure.

Customer Architecture and Security Leadership

• Serve as the primary technical point of contact for enterprise customers during pre- and post-sales engagements
• Lead architecture reviews, helping customers understand how Rogo integrates with their infrastructure
• Collaborate with security and engineering teams to ensure customers understand how Rogo meets their security and compliance requirements
• Build trust with senior technical stakeholders, including security, infrastructure, and engineering leadership
• Clearly communicate complex technical concepts to both technical and non-technical audiences

Pre-Sales Technical Partnership

• Partner closely with Sales to support complex enterprise deals, providing architectural guidance and technical validation
• Help customers evaluate deployment models, security controls, and integration approaches
• Address technical objections and ensure customers are confident in adopting Rogo’s platform

Post-Sales Technical Ownership

• Guide customers through onboarding, deployment, and early adoption
• Lead technical customer communications relating to ongoing product or feature releases, upsells, or other incremental review processes after initial sale
• Diagnose technical issues and coordinate with engineering to drive resolution
• Ensure successful long-term adoption and expansion by proactively addressing risks and blockers

Cross-Functional Collaboration

• Partner with Engineering, Product, and Customer Success to represent customer needs and improve the platform
• Translate customer requirements and feedback into actionable technical insights
• Help shape best practices, deployment patterns, and technical documentation

What You Will Need

• Customer-Facing Technical Expertise: 4+ years in customer-facing technical roles such as Solutions Architect, Technical Account Manager, Infrastructure Architect, or similar
• Cloud and Infrastructure Knowledge: Strong foundation in cloud infrastructure, networking, and security concepts; experience with one or more major cloud platforms (AWS, Azure, or GCP); understanding of enterprise infrastructure, identity and access management, networking, and security best practices; ability to diagnose infrastructure and integration challenges at a systems level
• Enterprise Customer Presence: Strong communication skills and executive presence; ability to manage complex, long-running enterprise engagements; high degree of ownership, organization, and follow-through; strong commercial judgment and ability to balance technical and business priorities

Who You Are

• You thrive in fast-paced environments
• You are high-intensity and care a lot about what you do
• You are ecstatic to work at a startup
• You are ambitious
• You are curious
• You are an owner
• You are autonomous, self-directed, and comfortable working with ambiguity
• You are collaborative, organized, thoughtful, and kind

Why Join Rogo?

• Up and to the right: Rogo has strong product adoption with the world's leading financial institutions, and we are still early. The upside is enormous.
• Extraordinary team: we take talent density seriously. You'll do the best work of your career alongside some of the sharpest people in AI and finance.
• A one-of-a-kind problem: bringing AI to the core of how Wall Street works is one of the most ambitious, technically demanding, and consequential problems today. There is nowhere else you can work on it at this scale.
• Real ownership: You'll own real surface area and watch the world's most sophisticated users rely on your work.
• Always at the frontier: we work at the edge of what the best models can do and turn it into products people trust.